Underwriting Operations Specialist

Vantage Group Holdings•Chicago, IL

1d•Hybrid

About The Position

Vantage is seeking an Underwriting Operations Specialist to support day-to-day underwriting operations for our Insurance segment. Reporting to the AVP, Underwriting Training and Quality, you will own a set of recurring reports and process documentation that keep submissions, workflows, and work transfers running smoothly across the team. You will work closely with underwriting operations and business unit stakeholders, producing accurate, timely reporting and clear process documentation, and pitching in on operational tasks as priorities shift.

Requirements

Bachelor’s degree preferred, or an equivalent combination of professional experience.
At least 2 years of industry experience required.
Located within a commutable distance to the Chicago office.
Highly detail oriented, with strong accuracy in recurring reporting and documentation.
Strong collaboration and interpersonal skills, comfortable working across teams.
Strong Excel skills required.
Proficiency in PowerPoint.
Interest in building a long-term career in the insurance industry.

Nice To Haves

Familiarity with Claude or other AI tools is a plus.

Responsibilities

Prepare and distribute the daily Submissions Tracking Report.
Working with all Vantage businesses and support teams, map and document business unit workflows to support process consistency and improvement.
Track and report task transfer timings across underwriting operations.
Assist in the preparation of Quarterly Business Review (QBR) presentations for each of Vantage’s underwriting businesses.
Provide backup support for mailroom processes as needed.
Prepare and distribute the Weekly Work Transfer Report.
Transcribe process recordings into written process documents.
Own and maintain Work Transfer SharePoint documentation.
Support ad hoc reporting and analysis requests from underwriting operations leadership.
Take on other underwriting operations activities as identified.