Underwriting Operations Manager

U.S. BankRemote, MN, MN
$98,175 - $115,500Remote

About The Position

Manages and coordinates the operational activities for Home Equity underwriting teams. Ensures quality service and effective operations support for all of the assigned internal and external customers. Accomplishes results through the effective management of staff that may range from lower level non-exempt through exempt level professionals. Administers corporate policies and procedures and ensures compliance with applicable laws and regulations. Participates in the review and recommendation of operational systems and procedures affecting assigned units, coordinating system conversions from an operations perspective.

Requirements

  • Bachelor’s degree, or equivalent work experience
  • Typically eight to 10 years of relevant experience

Nice To Haves

  • Considerable knowledge of Mortgage Operations functions, systems, policies and procedures
  • In-depth understanding and practical application of applicable laws and regulations
  • Strong managerial and leadership skills
  • Well-developed customer relations skills
  • Effective interpersonal, verbal and written communication skills
  • Ability to manage multiple tasks/projects and deadlines simultaneously
  • Proven success coaching and developing teams in a production environment.

Responsibilities

  • Manages and coordinates the operational activities for Home Equity underwriting teams.
  • Ensures quality service and effective operations support for all of the assigned internal and external customers.
  • Accomplishes results through the effective management of staff that may range from lower level non-exempt through exempt level professionals.
  • Administers corporate policies and procedures and ensures compliance with applicable laws and regulations.
  • Participates in the review and recommendation of operational systems and procedures affecting assigned units, coordinating system conversions from an operations perspective.

Benefits

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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