Underwriting Consultant

Sun Life•Waterloo, ON

2d•CA$80,000 - CA$128,000•Hybrid

About The Position

As an Underwriting Consultant, you’ll be joining one of Canada’s top insurers, known for its strength in the market and commitment to its people. Underwriting at this company goes beyond risk assessments; the focus is on making thoughtful, well-informed decisions that provide financial security to Canadians and their loved ones. By joining Sun Life, you become part of a high-performing team, led by passionate professionals with extensive experience in the field, industry knowledge, and a passion for mentorship. Continuous learning pathways and skills development opportunities ensure endless growth for you as you advance in your career. The company offers various progression paths including individual life, health insurance, risk management, people management, innovation, and field sales. This role is ideal for someone ready to take the next step in their career journey, supported in an environment that values its people, their ambitions, and expertise.

Requirements

Minimum 7 years of experience as an Individual Life Underwriter
Existing life and critical illness signing authorities
Analytical, judgement, problem-solving and decision-making skills
Influencing and negotiation skills
Knowledge of medicine and risk factors
Service-oriented attitude with interpersonal skills to work collaboratively with our internal and external partners
Proven ability to meet tight deadlines and work under pressure while prioritizing multiple tasks
Specialized training: ALU certificate (or commitment to obtain), with a goal of attaining the Fellow, Academy of Life Underwriting (FALU) and Fellow, Life Management Institute (FLMI) designations
Bilingualism (French, English, both oral and written) is required for Quebec only

Responsibilities

Analyze medical, personal, and financial information to assess eligibility for Life and Critical Illness insurance applications, leveraging quantitative and qualitative data to inform sound decisions.
Assess and classify risk using underwriting guidelines and professional judgement; gather additional information (e.g., medical evidence) or refer cases as required.
Make timely, well-reasoned decisions within your authority limits and submit cases exceeding limits for co-sign.
Partner with reinsurers to negotiate optimal outcomes on complex or unfavourable decisions.
Engage internal partners, business leaders, and advisors to deliver an advisor and Client-centric experience grounded in expertise, empathy, and trust.
Communicate decisions clearly and confidently to advisors and (as required) Clients’ physicians—explaining rationale in a way that is respectful, transparent, and easy to understand.
Respond to inquiries from advisors and general agents while protecting confidentiality.
Document decisions and supporting rationale, ensuring clear, concise notes that demonstrate thoughtful risk evaluation.
Drive continuous improvement by identifying opportunities to enhance underwriting quality, efficiency, and consistency.
Contribute ideas that support innovation, automation, and better outcomes for Clients, advisors and Sun Life.
Maintain strong medical knowledge and stay current on underwriting approaches, trends, and risk factors.
Embrace new tools and technology to improve efficiency and accuracy.