Underwriting Assistant

Berkley•Urbandale, IA

28d•Onsite

About The Position

Are you detail-oriented, organized, and interested in building a career in the insurance and surety industry? We are seeking a Surety Underwriting Assistant to provide technical, administrative, and underwriting support to our field offices. In this role, you will develop a strong foundation in both contract and commercial surety while supporting underwriters with new and existing business, bond processing, portfolio management, and agency inquiries.

Requirements

2 years of experience serving in an operational support or customer service role
Effective oral and written communication skills with the ability to write clear and effective business correspondence to both internal and external customers.
Ability to use the automation tools provided by BSG (i.e. Microsoft Office Suite, Imaging, U/W System, etc.).
Self-starter with the ability to organize and effectively handle assigned work load with supervision.
Ability to be collaborative and effectively work in a “team” setting.

Responsibilities

Establish and amend account submissions and bond-related information in the BASIS system, ensuring all records are accurate, complete, and compliant with company standards.
Prepare bid and final bond requests (contract and commercial) for underwriting review and approval.
Update bid status information and maintain accurate bond activity records within the system.
Process final bonds by verifying data accuracy, premium calculations, commissions, and supporting documentation in accordance with company guidelines.
Support bond portfolio management activities, including pre-renewal and renewal processes, ensuring timely processing, closure, or cancellation of bonds.
Develop and apply knowledge of BSG Rating Manuals and rating worksheets to accurately calculate premiums and code bond activity.
Order and manage credit reports, including Experian reports, to support underwriting decisions.
Respond to inquiries from agents, brokers, and internal stakeholders regarding bond-related matters.
Assist with mail distribution and billing-related inquiries as needed.
Perform additional administrative and operational duties in support of the underwriting team.