Underwriting Assistant

Crum & ForsterMorristown, NJ
$36,000 - $67,800Onsite

About The Position

The S&S Operations Underwriting Assistant will support the business strategies and activities of the underwriting departments at the Manager’s directive. This role provides pre-quote transaction support, including validating data entry, assisting in verification of documentation, and communicating with producers to obtain necessary information. After underwriting binds an account, the Underwriting Assistant is responsible for processing bind orders, completing policy drafting, verifying data accuracy, setting up electronic documents, and booking premium. The role also involves issuing approved policies, reporting policy data to third-party agencies, and processing post-bind transactions such as endorsements, cancellations, and reinstatements. Additionally, the Underwriting Assistant contributes to the team environment by collaborating with other departments, reviewing reports, and maintaining cross-training capabilities.

Requirements

  • Strong expertise in surplus lines policy issuance and post-bind operations
  • High school diploma/GED required
  • Exceptional attention to detail, organizational skills and ability to take initiative.
  • Solid computer skills including Word, Excel: E-mail & Internet Based Technology.
  • Excellent math and data analysis skills; comfortable interpreting and manipulating report data.
  • Ability to work in a fast-paced environment and move quickly from one project to another.
  • Ability to review and interpret complex data. Strong problem-solving skills to identify discrepancies and resolve issues.
  • High level of accuracy in reviewing documents, entering data, and processing of transactions. Ensuring all information is complete, correct, and compliant with company standards.
  • Excellent verbal and written communication skills. This includes asking clarifying questions and providing updates.
  • Collaborating with underwriters, other assistants, and cross-functional teams to achieve departmental goals. Willingness to share information, support teammates, and contribute to a positive and productive work environment.
  • Provides quality and timely service to internal and external customers.
  • Proficient in Microsoft Word, Excel, Outlook, and SharePoint, as well as other internet-based technologies required by the role.
  • Exceptional attention to detail, ability to multi-task, and work in a fast-paced environment to meet SLAs.

Nice To Haves

  • College degree preferred.

Responsibilities

  • Provide underwriting with pre-quote transaction support, including but not limited to: Validate data entry into underwriting workbooks and systems, such as auto classification, GL classification, schedule of underlying, and losses.
  • Assist in the verification of proper documentation regarding coverage and limits prior to completing transactions.
  • Communicate, as needed, with producers to obtain information required to complete transactions.
  • Assume responsibility for completion of the transaction after underwriting binds an account, including but not limited to: Review and process bind orders, ensuring all required information is complete and accurate prior to policy issuance.
  • Utilize various internal systems to complete policy drafting, verify data accuracy of drafted policy, approve policy drafts within authority, set-up within our internal electronic document management system, and follow-up for underwriter approval for accounts outside authority.
  • Complete booking of premium within appropriate system, and confirm premium posted properly.
  • Issue approved policies, perform review of underlying policies, report policy data to third party reporting agencies such as the Workers Compensation bureaus and the Department of Motor Vehicles, and resolve criticisms from those reporting agencies in a timely manner.
  • Process post-bind transactions, including subjectivity and inspection follow-up, endorsements, cancellations, and reinstatements.
  • Communicate and collaborate with other departments within the corporation to answer policy questions, resolve issues, and identify ways to streamline processes.
  • Review and report on monthly Pended Transaction Report and Un-mailed report by Profit Center.
  • Sustain cross-training capabilities for other Profit Centers to support production needs.
  • Performs all other duties and special projects as assigned

Benefits

  • Competitive compensation package
  • Generous 401K employer match
  • Employee Stock Purchase plan with employer matching
  • Generous Paid Time Off
  • Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
  • Tuition reimbursement
  • Industry-related certifications
  • Professional training
  • Matching donation program
  • Volunteer opportunities
  • Employee-driven corporate giving program
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