Underwriting Analyst

Reinsurance Group of America, Incorporated•Remote, Iowa, United States of America, IA

1d•$57,300 - $81,870

About The Position

Under supervision, performs department support and customer service functions which includes, project-related tasks, data analysis and compilation, application processing, imaging, research and problem resolution, quality assurance, and superior customer support. Assists Sr Analyst and Manager with department workload and responsibilities.

Requirements

Bachelor’s Degree or equivalent related work experience (minimum 8 years)
2-5 years experience in insurance, reinsurance or financial services
Basic Word, Excel and SQL/Query skills
Ability to resolve most questions/problems and escalate only the most complex issues to higher levels
Must be flexible and adaptive to change
Intermediate oral and written communication and organization skills
Takes initiative and is accountable
Competent ability to comprehend and interpret insurance and contract documents
Ability to multi-task and meet tight deadlines
Basic goal setting skills
Intermediate investigative, analytical and problem solving skills
Ability to share and impart knowledge
Ability to balance detail with departmental goals/objectives
Ability to maintain a high level of confidentiality
Ability to work independently
Ability to work well within a team environment and participate in department projects.

Nice To Haves

Progress towards FMLI or other relevant professional accreditation
Intermediate Excel and SQL/Query skills

Responsibilities

Performs daily research and analysis of inconsistent data and discrepancies on underwriting applications and/or post issue policies identified by various internal and external sources.
Communication with external/internal parties involved in billing activities, application and policy administration processes via phone, email and written correspondence.
Process and timely handling of internal and external client requests including but not limited to verifying and understanding requests, answering questions and assistance via any communication source.
Escalate to Management Team and Underwriting as appropriate.
Conducts internal audits various support functions ensuring department quality by monitoring adherence to guidelines related to MIB, OFAC, and other required state and federal rules and regulations related to privacy in addition to compliance with department’s policies/procedures and compliance with legal regulations as assigned.
Support and monitor the EFAC processes to include handling failures, resolving client transmission errors and escalation to EFAC or external Vendor Development team as appropriate.
Participates and leads as appropriate Training, UAT and process efficiencies related activities for Support Services Team.
Assists with the updates to the Support Services Manual.
Assists and collaborates with the Support Services and Underwriting management team in complex special projects related to all aspects of ceded business through compilation of data to facilitate research and resolution of issues escalated for management handling.
Assists Sr Analyst , Retro Analyst and Manager with department workload and responsibilities and serves as back-up to Sr Analyst or Retro Analyst in their absence as appropriate.
May include but not limited to handling complex retention and jumbo notification checks to mitigate RGA’s over exposure on individual risks and monitoring SLAs and treaty adherence within established guidelines associated with new business processing.
Maintains regular and predictable attendance.
Performs other duties as assigned.