Underwriting Administration(Internal only)

HTM Insurance Company•Cobourg, ON

1d•Onsite

About The Position

We are seeking a detail-oriented and organized Underwriting Administrator to support our underwriting team across multiple lines of business, including Property, Automobile, Farm, and Commercial insurance. This role plays a key part in ensuring efficient processing of new business, endorsements, renewals, and inspections while delivering excellent service to brokers and internal stakeholders.

Requirements

College diploma in Insurance, Business Administration, Accounting, or related field
Strong computer and data entry skills
Excellent attention to detail and accuracy
Strong communication and organizational skills
Ability to multitask and meet deadlines in a fast-paced environment

Nice To Haves

1–2 years of experience in an administrative or insurance-related role
Enrollment in or willingness to pursue the CIP (Chartered Insurance Professional) designation
Familiarity with the insurance industry, particularly within a mutual environment
Customer-focused with strong relationship-building skills
Positive, proactive, and adaptable attitude
Strong time management and prioritization abilities
Ability to work both independently and collaboratively

Responsibilities

Set up and manage underwriting tasks within internal systems
Monitor and respond to incoming broker and agent requests via central inbox
Scan, organize, and upload documents following standardized naming conventions
Prepare and distribute policy documents to insured clients
Set up new policyholders in the system across various lines of business
Maintain accurate records of new business activity
Review applicant history and gather information from previous insurers
Verify application details and assist in assessing risk
Communicate rates, terms, and conditions to brokers
Order inspections as required and follow up for missing information
Process policy endorsements within service timelines
Liaise with brokers to obtain required information
Determine need for inspections and initiate when necessary
Support underwriting decisions including coverage, pricing, and risk acceptability
Provide administrative and operational support to the underwriting team
Draft correspondence such as memos and broker communications
Respond to inquiries via phone, email, and mail
Participate in team meetings and contribute to process improvements
Assist with documentation and internal manuals
Maintain office organization and shared equipment areas