Underwriting Administrative Assistant

Arrowhead Programs•Langley, BC

5d•CA$38,000 - CA$42,000•Hybrid

About The Position

Works collaboratively within the underwriting teams to aid in writing new and retention business by performing various clerical and administrative duties, as assigned.

Requirements

Strong organization, prioritization, and time management skills to complete assignments efficiently and within structured timelines
An eye for detail to handle policy correspondence and documents with a high degree of accuracy
Ability to work under pressure and meet deadlines
Positive, driven, and disciplined attitude
Solution, problem solving oriented
Self-motivated to meet competitive individual and team-related targets
Strong independent work ethic
Ability to work harmoniously in a team environment & collaborate with teammates
Strong written language, and professional communication skills
Flexible and adaptable to change
Understanding of Microsoft Office Suite

Nice To Haves

Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Decision Making Skills – Identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences.
Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternative plan.
Initiative – Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; Applies feedback to improve performance; monitors own work to ensure quality.
Quantity – Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.
Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed.

Responsibilities

Work collaboratively within a dynamic team structure
Support underwriters with maintenance, and organization of files
Perform underwriting support functions at the direction of underwriters including preparing quotes, bind confirmations, and certificates with a high degree of accuracy
Preparing Certificates of Insurance
Editing & formatting of documents using a variety of software & programs
Reviewing documents for accuracy
Maintain/ innovate administrative workflow procedures to increase efficiency
Communicate internally with other departments via e-mail and telephone
Communicate externally with brokers as required
Carry out other clerical duties as required

Benefits

Medical/Rx
Dental
Vision
Life Insurance
Disability Insurance
ESPP
Retirement and savings programs, including RRSP with company match, TFSA options
Free Mental Health & Enhanced Advocacy Services
Increased Stat Holidays & Vacation time
Paid Sick/Personal time
Preferred Partner Discounts