Underwriter

Delta Dental Of Missouri•Saint Louis, MO

23h•Hybrid

About The Position

Join Our Team as an Underwriter! We're seeking a detail-oriented professional to evaluate group experience data and determine rates for dental and vision insurance products. This role involves collaborating with sales and account management teams to ensure seamless client interactions and contribute to the company's growth. The primary responsibility is to evaluate and analyze group experience data for both prospective and existing accounts to determine appropriate rates for dental and vision insurance products. This requires strong technical proficiency in assessing risk, applying underwriting methodologies, and ensuring rate accuracy in accordance with company guidelines to support organizational profitability and growth. The Underwriter collaborates closely with Sales, Account Management, and internal business partners to ensure pricing accuracy, data integrity, and seamless execution of deliverables across departments. Additionally, the Underwriter will be responsible for maintaining and managing the underwriting workflow within the SONIC system (the quote to card process), including monitoring progress, updating task statuses, and verifying accurate and efficient processing of new group implementations and subsequent activities. The role ensures data consistency, identifies and resolves workflow exceptions, and partners with cross-functional teams to enhance automation and improve process efficiency. This position handles cases of moderate complexity and escalates more complex or non-standard cases to the Senior Underwriter as appropriate.

Requirements

Bachelor’s degree in Finance, Business Administration, Mathematics, Statistics, Actuarial Science, or a related field.
Proficiency in Microsoft Excel, Word, and Access.
Strong analytical and decision-making skills, with a focus on accuracy, data integrity and process consistency.
Ability to communicate effectively with internal and external stakeholders.
Strong organizational skills and ability to prioritize multiple tasks in a fast-paced environment.
Demonstrated accountability and commitment to maintaining confidentiality and data security.
Ability to manage and maintain workflow systems to ensure timely and accurate completion of underwriting and implementation tasks.

Nice To Haves

Experience in underwriting or group insurance industry
Equivalent financial, data, or business analytics experience
Familiarity with SQL, R and workflow management systems

Responsibilities

Develops and evaluates rates for new business, renewals, and benefit plan changes.
Analyzing group experience to determine accurate rates for dental and vision insurance products.
Applying underwriting guidelines and principles to assess risk and competitive positioning.
Preparing rates in a timely and accurate manner.
Collaborating with account management, ensuring alignment with client needs and company objectives.
Conducts actual-to-expected pricing analysis.
Reviewing claims cost projections to ensure accurate pricing and anticipated margins.
Identifying trends or discrepancies to improve future underwriting decisions.
Maintaining detailed documentation for retrospective and financial analysis.
Maintains and oversees SONIC workflow for new group implementation.
Monitors, updates, and manages workflows to ensure timely completion of underwriting and implementation steps.
Ensures that required documentation, approvals, and deliverables progress accurately through the workflow.
Verifies data integrity within the system to support downstream functions such as contract issuance and plan setup.
Identifies and resolves workflow exceptions or bottlenecks in collaboration with key business partners.
Provides input and testing support for SONIC system enhancements to improve automation, reporting accuracy, and overall process efficiency.
Draft and customize contracts and benefit booklets.
Preparing ASC contracts for new and existing clients based on group specifications.
Collaborating with Compliance and other departments to finalize contract language and ensure consistency.
Review and customize benefit booklets to accurately reflect approved plan designs.
Collaborates with internal and external stakeholders.
Communicating underwriting decisions and unique client features to account managers and implementation teams.
Addressing underwriting-related questions from internal departments, brokers, and clients.
Representing the organization professionally at conferences, client meetings, and broker events, as needed.
Participates in training and professional development.
Engaging in training programs to enhance underwriting knowledge, technical proficiency and system expertise.
Collaborating with others to gain insights on complex cases and SONIC workflow optimization.
Staying updated on industry trends and regulatory requirements.
Supports team operations and other duties as assigned.
Assisting team members during high-volume periods or in their absence to maintain continuity of work.
Contributing to team discussions and projects to improve underwriting processes and data workflows.
Maintaining confidentiality and protecting company and client data in compliance with company policies and regulations.