Underwriter, Regional (Fleet)

Definity Insurance CompanyEdmonton, AB
Hybrid

About The Position

We’re proud to help our customers, broker partners, employees, and communities adapt and thrive in a world of constant change. Our success in transforming into a digital leader in our industry is driven by a talented and engaged team with a passion for innovation and high performance.

Requirements

  • Post-secondary education and/or equivalent on the job experience in a pertinent domain
  • 3+ years of experience in Commercial automobile/garage underwriting
  • Completion or commitment to complete the CIP/FCIP designation
  • Strong customer service orientation, excellent verbal and written communication skills
  • Ability to work within and adapt to PC oriented environments, including advanced knowledge of Microsoft Office
  • Strong conflict resolution skills
  • Highly motivated and enthusiastic
  • A problem solver with strong negotiating skills and proven ability to create and maintain business relationships
  • Commitment to high standards of performance and goals
  • Ability to analyze situations and manage multiple and changing priorities

Nice To Haves

  • Experience in underwriting property/casualty, professional liability, or agriculture insurance is an asset

Responsibilities

  • Assess, accept, and decline new business submissions
  • Re-underwrite and negotiate renewals, and policy endorsements
  • Make underwriting and pricing decisions on individual risks, as well as within the context of a broker's broader portfolio of business
  • Negotiate the terms and conditions of risk acceptance with brokers in writing, by telephone, electronic mail or in person
  • Develop and maintain positive broker relations
  • Participate in production calls on brokerage offices, as required
  • Accompany brokers on field underwriting of accounts, as required
  • Provide technical support to brokers
  • Leverage tools, resources and reports to appropriately evaluate risks and make effective underwriting decisions
  • Act as a resource on risks outside of the authority level for less experienced underwriters, and authorize risks within own established authority levels
  • Manage multiple transactions within information system /programs, leveraging system functionalities to appropriately route and document processing of transactions
  • Effectively coordinate with other underwriters to manage broker transactions that span across multiple product areas (e.g., fleet, IRCA, property, casualty) or risk types (small business vs. mid-market)
  • Manage adherence to relevant service level agreements, productivity levels, and profitability targets

Benefits

  • Hybrid work schedule for most roles
  • Company share ownership program
  • Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
  • Pension and savings programs, with company-matched RRSP contributions
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
  • Wellness and recognition programs
  • Discounts on products and services
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