Underwriter Personal Lines

Howden•Dallas, TX

1d•Hybrid

About The Position

At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Underwriter Personal Lines. Classification: Exempt/Full-Time. Reports to: Underwriting Territory Manager. Location: Dallas, TX - Hybrid. Role overview: At DUAL, Underwriters play a key role throughout the lifecycle of all personal lines insurance products. In this role, you will be responsible for understanding and applying underwriting guidelines across multiple states and lines of business. You will work closely with members of the Customer Contact Center and Independent Insurance Agents to ensure that new business and renewal policies are issued and modified in accordance with published guidelines and processes while meeting the needs of our policyholders. As an Underwriter you will independently manage a myriad of different activities on a daily basis including the review of policy applications, binders and in force policies. You will be engaging with independent agents and employees across DUAL via the phone, emails and in a variety of other manners in this fast paced, engaging and dynamic workplace. As you work to review property inspections gather supporting documentation, and help manage workflows, you are serving as the gate keepers of DUAL.

Requirements

5+ Years of Personal Lines Underwriting experience required
Advanced knowledge of Insurance terminology
Self-motivated
Ability to manage multiple priorities and expectations
Ability to work independently for extended periods
Flexible and adaptable
Excellent written, verbal and client-facing communication skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Ability to follow policies and procedures
Self-motivated with strong attention to detail
Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment.

Nice To Haves

Bachelor's Degree preferred

Responsibilities

Review new and renewal personal lines property insurance applications and policies to determine appropriate underwriting action.
Make decisions concerning the eligibility of individual property submission by assessing risk factors and exercising underwriting discretion.
Serve as a point of contact for customer/agent inquiries during the insurance policy life cycle
Interpret underwriting process guides to evaluate risk, interpret requirements, and determine appropriate handling of submissions.
Attend and participate in departmental meetings
Respond to agent phone calls and emails
Maintain an up to date understanding of all products offered by DUAL Personal Lines.
Order, review and follow up on property inspections to assess findings and determine appropriate next steps.
Meet time service, production and quality expectations on all work types
Partner with leadership on projects as needed
Other related duties as assigned