Underwriter - Individual Insurance

BenevaQuebec, QC
Hybrid

About The Position

Beneva is looking for Individual Insurance Underwriters. Join us to apply your rigor, customer focus, and teamwork in an environment that values expertise, innovation, and professional development. You will find fulfillment in the following roles: Analyzing complex underwriting files submitted by managers and agents – technical support. Analyzing claims notices related to 2411, major claims, USE (special investigation unit) files, and cancellations ab initio. Participating in special insurance projects and committees, when required. Collaborating on various analysis mandates related to underwriting files. Performing call monitoring in accordance with business quality programs. Reviewing transactions (new business, additions, substitutions, cancellations, and modifications) using predefined underwriting quality grids. Acting as a resource person by sharing expertise through advice, demonstration, and explanation of property and casualty insurance underwriting standards and best practices. Providing feedback on call monitoring results and discussing with managers the nature of the feedback provided, all in a spirit of partnership. Contributing to the identification of solutions for developing underwriting skills, whether in training, coaching, or any issue involving the dissemination or interpretation of property and casualty insurance underwriting standards. Contributing to the assessment of agents' underwriting autonomy levels. Acting as a content expert for legal requests such as assignment to testify. Handling access to information requests, BAC access requests, incident management cases, and complaints.

Requirements

  • Seven (7) years of experience in property and casualty insurance, including three (3) years in a resource role in underwriting.
  • Property and casualty insurance agent's license issued by the Autorité des marchés financiers.
  • Accredited Insurance Professional (AIP) designation from the Insurance Institute of Canada.
  • Mastery of the French language, both oral and written.
  • Advanced mastery of the English language, both oral and written, due to the nature of the tasks, work tools, or interactions with English-speaking colleagues, partners, clients, or suppliers, or to meet the company's growth objectives.
  • Successful completion of an English test covering oral expression and grammar.
  • Successful completion of the underwriting test applicable to this position.
  • Excellent knowledge of underwriting standards.

Nice To Haves

  • Experience in underwriting (an asset).

Responsibilities

  • Analyze complex underwriting files submitted by managers and agents – technical support.
  • Analyze claims notices related to 2411, major claims, USE (special investigation unit) files, and cancellations ab initio.
  • Participate in special insurance projects and committees, when required.
  • Collaborate on various analysis mandates related to underwriting files.
  • Perform call monitoring in accordance with business quality programs.
  • Review transactions (new business, additions, substitutions, cancellations, and modifications) using predefined underwriting quality grids.
  • Act as a resource person by sharing expertise through advice, demonstration, and explanation of property and casualty insurance underwriting standards and best practices.
  • Provide feedback on call monitoring results and discuss with managers the nature of the feedback provided, all in a spirit of partnership.
  • Contribute to the identification of solutions for developing underwriting skills, whether in training, coaching, or any issue involving the dissemination or interpretation of property and casualty insurance underwriting standards.
  • Contribute to the assessment of agents' underwriting autonomy levels.
  • Act as a content expert for legal requests such as assignment to testify.
  • Handle access to information requests, BAC access requests, incident management cases, and complaints.

Benefits

  • Competitive salary
  • Defined benefit pension plan
  • Group insurance for you and your family
  • Flexible schedule
  • Vacation time
  • Hybrid work mode (split time between office and home)
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