Underwriter Assistant, E&S/Specialty (E-Risk Services - Rockaway, New Jersey)

Nationwide Mutual Insurance•Rockaway, NJ

1d•Hybrid

About The Position

This position provides technical and administrative support to underwriting and management staff within Nationwide's Property and Casualty team. The role involves reviewing and processing new and renewal policies, endorsements, inspections, claims, and non-renewal notices according to company guidelines. It also includes researching and resolving inquiries from other departments and corresponding with agents, brokers, and program managers for corrections and outstanding documentation. The position requires maintaining positive relationships with external partners and contributing to individual production goals. The role operates on a hybrid schedule, with 3 days in-office in Rockaway, New Jersey, and 2 remote days per week.

Requirements

Undergraduate degree preferred.
Completion of general insurance courses such as IIA, AIS, ASLI is preferred.
1 – 3 years related underwriting, processing or insurance support experience preferred.
Prior experience as Tech Und Assistant, Statistical Processing Technician, Policy Processor or commercial Rater preferred.
Basic business policies, practices and procedures.
General understanding of basic analytical and financial techniques preferred.
Knowledge of underwriting and pricing risks.
Knowledge of company underwriting standards and philosophy.
Verbal and written communication skills necessary to interact with all levels of internal and external contacts.
Ability to recognize problem situations, identify underlying issues, devise alternative solutions, select most appropriate action and follow through to implementation.
Ability to prioritize own work/time.
Ability to use PC and learn/use applicable systems.
Ability to understand, perform and become proficient with automated and manual transactions.

Responsibilities

Provides technical and administrative support to underwriting and management staff.
Reviews agent, broker or program manager issued policies or sets up for internal issuance, new and renewal policies, endorsements, inspections, claims, audits and non-renewal notices within defined company guidelines.
Reviews various policy maintenance items for accuracy or processing and refers as required.
Researches and resolves inquiries from other departments.
Corresponds with agents, brokers and program managers for corrections and outstanding file documentation.
Determines the necessity of, and processes second and third requests.
Maintains positive relationships with our agents, brokers and/or program managers.
Reviews policies or sets up for internal issuance new and renewal policies from agents, brokers or program managers with binding authority within defined company guidelines and defined authority.
Checks policy rates or provides rating, forms, prepares coding sheets, requests missing documentation or information and resolves any discrepancies.
Reviews for accuracy, agency issued endorsements, cancellations and reinstatements and/or sets these up for internal issuance.
Achieves individual production, maintaining incoming tasks and queues within established standards.
Reviews and processes inquiries from other areas.
Researches problems, and corresponds with General Agents, Brokers and Underwriters to resolve problems.
Evaluates or prepares inspection reviews within established guidelines to ensure accuracy of premium basis and exposures.
Corresponds with agents, brokers or program managers regarding inspectors' recommendations as necessary.
Reviews for Underwriter policy maintenance items such as Motor Vehicle Reports (MVR's), underlying policies, reinsurance certificates, claims, and other policy-related reports for accuracy within defined company guidelines.
Processes second and third requests and refers to Underwriter as necessary per guidelines.
May assist with rating for new business quotes when asked to do so by Underwriting.
Processes second and third requests and follows up on documentation requested until received from agent, broker, or program manager.
Creates and completes agency audit worksheets within defined parameters.
May perform other responsibilities as assigned.

Benefits

medical/dental/vision
life insurance
short and long term disability coverage
18 days paid time off each full calendar year pro-rated quarterly based on hire date
nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
company-paid pension plan
business casual attire