Underground Fiber Technician

ON TRAC COMMUNICATIONS•Leesville, LA

1d•$20 - $25•Onsite

About The Position

The Underground Fiber Broadband Technician connects a fiber drop and splices it to customers’ homes and offices via underground technique. The Underground Fiber Technician is on time, communicates proactively, is prepared for the task at hand, and also provides respectful, patient, and thorough explanations of the services installed to ensure a best-in-class customer experience.

Requirements

High school diploma or equivalent required
Ability to utilize applications on a tablet device
Excellent communication skills are required; ability to clearly, professionally, and effectively communicate technical information to a diverse audience
Knowledge and experience with hand tools and wiring/cabling required
Ability to utilize test equipment and interpret test results
Ability to analyze and identify problems and quickly solve issues with minimum supervision
Strong customer service orientation
Positive, solutions-oriented attitude with strong analytical, and problem-solving skills; ability to organize and prioritize tasks to completion in a fast-paced environment while ensuring meticulous attention to detail and accuracy
Current valid driver’s license and ability to remain insurable under the vehicle liability policy
The selection process includes a comprehensive background investigation
This is a safety sensitive position and employees in this position are subject to Controlled Dangerous Substance (CDS) and Alcohol testing

Nice To Haves

1+ year of previous cable installation experience preferred
Strong computer, network, and electronics skills and knowledge
Ability to work some evenings and/or weekends preferred

Responsibilities

Install broadband internet to customers’ homes and offices; test and troubleshoot equipment and connections to ensure working properly
Thoroughly and patiently answer all homeowner questions, if applicable
String and pull cables between poles and underground as necessary to ensure the strongest signal and best positioning
Utilize test equipment to ensure signal strength and connection
Process work orders prior to heading out, ensuring you have all necessary equipment and tools
Review work orders and work performed along with submitting all necessary client information and pictures prior to leaving the premises to ensure work is complete and of the highest quality
Clean and maintain the interior and exterior of company vehicles, communicating any performance or maintenance issues to the Manager and Fleet Director
Adhere to driving and safety laws and company policies at all times
Other projects or duties as assigned