Undergraduate Intern - IT Support Services

City of Grand PrairieGrand Prairie, TX

About The Position

Under close supervision and mentorship of professional IT staff, undertakes one or more assigned activities and/or projects of fixed duration requiring an intermediate degree of knowledge and skill within a defined area of administrative or technical specialty. Duties may vary based on assignment and location of work (office, library, outdoors, etc.). This position has responsibilities that require lifting up to 10 pounds on occasion.

Requirements

  • Must have a High School Diploma or GED
  • Currently enrolled in an accredited university pursuing a Bachelor’s degree with a cumulative GPA of 3.0 or higher.
  • None (Experience)
  • Valid Driver's License required.

Responsibilities

  • Assists department staff with daily tasks such as entering data into the computer; ensuring forms and documents are completed and accurate; conducting and completing research; processing various forms and documents; collecting and posting payments; and preparing various reports.
  • Completes routine office duties by answering phones; transferring calls and taking messages; processing mail; filing; typing various correspondences; and maintaining office supplies.
  • Provides customer service by providing information and directions as requested; receiving payments; and assisting customers over the counter.
  • Create marketing, public relations, advertising, web design, social media and/or graphic arts for assigned department using Word, Adobe InDesign, Photoshop, etc.
  • Completes special duties as assigned assisting with special events and special projects.
  • All other duties as assigned by a supervisor/manager within your department/division.
  • Regular and consistent attendance and punctuality for the assigned work hours is essential.
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