Undergraduate Education Coordinator

San José State UniversitySan Jose, CA

About The Position

The Undergraduate Education Coordinator provides comprehensive administrative and operational support to the Undergraduate Education unit, including coordination of academic internships and student petitions. This role manages front-line communications, office operations, and key processes while ensuring accurate application of academic policies and procedures. The incumbent supports data tracking, website maintenance, and event coordination to enhance service delivery. Working under general supervision, this position contributes to a responsive, student-centered environment for faculty, staff, and students.

Requirements

  • Completion of a high school program, technical/vocational program, or their equivalents
  • Three years of related office work experience

Nice To Haves

  • Bachelor’s degree
  • Experience with computer skills and working knowledge of common software suites (Microsoft, Google, and Adobe), along with data entry and web content management systems
  • Experience in organizing and maintaining records and data on special projects.
  • Experience with student support (i.e., class scheduling, records and enrollment, and familiarity with curriculum).
  • Experience using PeopleSoft Student Administration
  • Experience with customer service, office administration and project management, social media, and event coordination

Responsibilities

  • Serve as the primary front-line contact, responding to inquiries and providing accurate information to students, faculty, and staff
  • Coordinate office operations, including scheduling, calendar management, and conference room logistics
  • Process and manage student petitions, including tracking, communication, and documentation of outcomes
  • Administer academic internship processes, including reviewing proposals, managing agreements, and maintaining databases
  • Maintain and update department websites and digital content
  • Support data management, reporting, and record-keeping activities
  • Coordinate and support events and programs, including logistical planning and execution
  • Apply and interpret academic policies and procedures to ensure compliance and accuracy
  • Collaborate with campus partners and departments to support program operations and services

Benefits

  • Comprehensive benefits package typically worth 30-35% of your base salary

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

11-50 employees

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