Undergraduate Admission Counselor

Concordia University, Chicago • River Forest, IL

3d • Onsite

About The Position

Concordia University Chicago is seeking an Undergraduate Admission Counselor to join their team. This role involves disseminating information about the university and counseling students and parents through various outreach methods including high school visits, college fairs, on-campus events, and routine electronic communication. The counselor will also engage with key influencers, conduct pre-admission interviews, provide guidance on course selection, and maintain regular contact with prospective and admitted students. A key responsibility includes reviewing admission files, recommending decisions, and promptly communicating these decisions to applicants. The position requires a strong commitment to providing excellent service and supporting departmental and institutional goals within a team-oriented environment.

Requirements

• Excellent interpersonal, verbal, and written communication proficiency and strong collaboration skills.
• Exceptional organizational and time management skills.
• Familiarity with and appreciation of higher education values within the Lutheran Church-Missouri Synod.
• Ability to engage with LCMS stakeholders and influencers.
• Provide support to programs and participate in various events and programs targeted specifically to the Lutheran Church-Missouri Synod (LCMS) student population.
• Skilled in working with a wide range of constituents including LCMS students, church professional program, homeschool students and those from traditional as well as classical high school backgrounds.
• Ability to manage multiple tasks and projects simultaneously in a fast-paced environment.
• Must maintain a high level of enthusiasm and energy when working with prospective students.
• Strong commitment to a work environment that supports a team concept to attain departmental and institutional goals.
• Demonstrated proficiency in all Microsoft Office software.
• Ability to work under minimal supervision.
• Demonstrated technical skills and ability to review and interpret reports to prioritize work and maximize effectiveness.
• Proven commitment to outstanding quality service to all constituents.
• Bachelor's degree required.
• Flexibility to work evening and weekend hours as necessary.

Nice To Haves

• Experience working with prospective homeschooled students a plus.
• Degrees in the area of business, communications, psychology, sociology or related fields are preferred.

Responsibilities

• Disseminate information about the university and counsel students and parents during high school visits, college and career fair programs, on-campus visits and events, and via routine phone, email, text and social media outreach.
• Visit with high school counselors, teachers, clergy, alumni, and other key influencers to provide information about university programs and services.
• Conduct pre-admission interviews and provide secondary school course selection guidance as needed.
• Maintain regular pre and post acceptance contact with every prospective student, applicant, and admit a minimum of once every 30 days via phone, email, and other electronic media as appropriate.
• Review and assess all admission files, recommending decisions to the Asst. Vice President for all students in assigned territory; personally communicate the decision to each applicant within one working day.
• Respond promptly within one working day to all communication from students, parents, counselors, teachers, clergy and other influencers, for all students within the assigned territory.
• Provide updated information regarding student financial aid to prospective and admitted students and parents as appropriate during the enrollment cycle.
• Assist in organizing individual and group visits to the campus and facilitate the involvement of current students and key faculty in each visit.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level