Undergraduate Academic Advisor, College of Business (SSP III)

SSP III•Sacramento, CA

17h•Onsite

About The Position

The Undergraduate Academic Advisor (Advisor) in the College of Business is responsible for counseling students on their educational and academic goals. Providing comprehensive advisement to prospective, new and continuing students requires (1) analyzing often complex and/or sensitive situations, (2) determining the student’s needs, and (3) deciding how they may best be met. The incumbent is also responsible for upholding and maintaining the high standards of the University and College’s programs. The Academic Advisor works independently in acquiring information, evaluating multifaceted concerns, and making decisions, which can directly determine the student’s successful completion of their program.

Requirements

Thorough knowledge of the principles of individual and group behavior.
General knowledge of the principles, practices and trends of the Student Services field.
General knowledge of the policies, procedures and practices of the program area to which assigned.
General knowledge of individual counseling techniques.
Ability to analyze complex situations accurately and adopt effective courses of action.
Ability to advise students individually and in groups on complex student-related matters.
Ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature.
Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action.
Ability to carry out a variety of professionally complex assignments without detailed instructions.
Ability to establish and maintain cooperative working relationships with a variety of individuals.
Experience working with prospective, new, and continuing college students.
Ability to apply high degree of judgement, persuasiveness, professional skills, and knowledge in working with student advising and admissions.
General understanding of coordinated actions within the total Student Services program.
Knowledge of basic academic advising procedures, activities and organizational structure of the College of Business and the University, or similar organizations.
Ability to use: PC, printers, calculator, copy machine, PowerPoint, Excel, word processing, internet/web-based programs/software.
Knowledge of computerized schedules, calendars, and student tracking and registration systems used in education settings.
Ability to act independently, maintain confidentiality, and work effectively with diverse individuals and groups.
Strong written and organizational skills.
Ability to conduct group presentations.
Ability to adjust approaches and techniques in the face of unpredictable responses and rapidly changing circumstances.
Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.
Satisfactory completion of the background check process.

Nice To Haves

Experience reviewing student transcripts.
Familiarity with articulation agreements.
Familiarity with community college transfer students.
Experience working with target populations such as first-generation and probationary students.
Ability to travel and work early mornings, evenings and weekends as needed for special events.
Experience coordinating and conducting student outreach and recruitment events.
Experience or familiarity with University academic and computing environments, e.g. Financials, Human Resources, Student records, and CMS.

Responsibilities

Counseling students on their educational and academic goals.
Providing comprehensive advisement to prospective, new and continuing students.
Analyzing complex and/or sensitive situations.
Determining student needs and how they may best be met.
Upholding and maintaining the high standards of the University and College’s programs.
Acquiring information independently.
Evaluating multifaceted concerns.
Making decisions that can directly determine a student's successful program completion.