Unarmed Security Officer -Patrol Officer

Intergraded Security Management Group•Rancho Cucamonga, CA

2d•Onsite

About The Position

ISMG is seeking professional, reliable, and customer-service-driven Unarmed Vehicle Patrol Officers. This position requires conducting mobile patrols in a company vehicle while maintaining a strong visible presence to deter criminal activity and ensure the safety of persons and property. No weapons are carried for this position.

Requirements

Valid California Guard Card (Required)
Valid California Driver’s License with a clean driving record (Required)
Ability to safely operate a patrol vehicle
Minimum 1 year vehicle patrol experience OR 3 years security experience (Required)
Ability to effectively use a 2-way radio to communicate with ISMG Dispatch
Strong communication and report-writing skills
Ability to work independently with minimal supervision
Professional demeanor with strong customer service skills
Valid California Guard Card (Required)
Valid Califronia Drivers License
Authorized to work in the United States
Ability to maintain consistent attendance and punctuality, including completing assigned shifts and overtime when required
Ability to work assigned shifts, including weekends and holidays
Ability to communicate effectively in English, both verbally and in writing, for public interaction and report documentation
Ability to handle routine and emergency situations calmly, efficiently, and professionally
Ability to understand and execute post orders, including enforcement of client and company policies, rules, and regulations
Maintain a neat and professional appearance at all times
Friendly, professional demeanor with strong customer service skills
Ability to perform the essential functions of the position, with or without reasonable accommodation
Ability to pass a pre-employment drug screening
Must be able to pass a Motor Vehicle Record (MVR) check

Responsibilities

Conduct mobile patrols of assigned properties using a company patrol vehicle
Provide protection of persons, property, and facilities
Complete hourly patrol tours using a Detex (guard tour) system
Provide updates to Dispatch upon arrival and departure at each assigned property and ensure all site-specific post requirements are followed
Communicate all incidents and activity with ISMG Dispatch (CAD system tracking)
Maintain a visible presence to deter criminal activity
Respond to calls for service and incidents in a timely and professional manner
Utilize de-escalation techniques when handling confrontational individuals
Operate mobile reporting and patrol verification software
Perform foot patrols as needed in conjunction with vehicle patrol duties
Enforce parking compliance, including issuing citations and coordinating vehicle towing in accordance with property rules and local regulations