Unarmed Security Guard

STRATEGIC SECURITY CORP • Charleston, SC

2d • $20 - $20 • Onsite

About The Position

Strategic Security (SSC) is a nationwide leading provider of security guard services, executive protection, bomb dog, intelligence, consulting, and investigative services. As an Unarmed Security Officer, you will be responsible for conducting unarmed foot patrol within a Government, corporate, retail or fast food environment, while providing superior service to customers, visitors, and employees. Additional responsibilities include composing reports, monitoring CCTV and alarm systems, controlling access and egress, deterring criminal activity and misconduct, and performing other duties as needed. The contractor will provide parking lot security services at the Walmart facility, including continuous patrols, incident reporting, customer interaction, professional conduct, documentation, and emergency support. Security Officers must act professionally, without profiling individuals based on race, gender, age, religion, or any other protected status. Attention should be based solely on behavior, and any monitoring must be reasonable and discreet. Duties include deterring criminal activity through visible patrols and engagement, reporting suspicious behavior, hazards, and incidents to Walmart management, using Walmart's time and attendance system, maintaining communication, and following Walmart's safety protocols. Officers may only use force to disengage from a threat and must immediately contact law enforcement after doing so. Lethal weapons are prohibited unless carried by qualified law enforcement officers. Officers must never detain or pursue individuals. Any customer bans must be handled by facility management. In addition to providing physical security, this role will participate in SSC's G.E.T. principals: Greet, Engage and Thank individuals for their business or patronizing the location. These duties include welcoming customers, guests, shoppers, victims, customers, associates, and tenants in a warm, gracious manner, proactively scanning for potential threats, developing rapport with customers, staying current with site and area information, watching for irregular or unusual conditions, sounding alarms or calling police or fire departments, identifying and warning violators, permitting authorized persons to enter, and monitoring entrances and exits. May be required to utilize hand held wands or walk through magnetometers. Prevent individuals from theft of company property. Investigate and prepares reports on accidents, incidents, and suspicious activities; maintain written logs as required by the post. Liaison with local law enforcement. Share that information with customers or any of above when interactions with them require it. Guide customers to their destinations or available open lines or other key points of interest. Anticipate and answer customer inquiries. Know your job and local area. Facilitate various guest services, including transportation and area attraction inquiries. Troubleshoot customer issues, concerns, or complaints; relay pertinent information to management. Ensure job site area with your area of control is clean and professional at all times. Assist with basic first aid. Make emergency notifications. Perform security patrols of designated areas on foot or in vehicle. Strategic Security (SSC) is a security provider for the United States Government, private organizations such as fortune 500 companies, solar and wind farms, oil and gas companies, banks, medical facilities, factories, warehouses, distribution centers, commercial facilities, residential communities and much more.

Requirements

• Must possess a high school diploma or equivalent.
• Pass a State licensing test if driving a company-owned or client-provided vehicle.
• Pass and possess a State Licensed Unarmed Security Guard Card / License if required by your State / City / Locality.
• Verifiable work history if previously employed.
• Graduate of an accredited high school or a Certificate of Completion of General Education Development requirements.
• Experience of 1 year as a security officer strongly preferred.
• Ability to follow orders.
• Proficient computer skills including Microsoft Office.
• Effective oral and written communication skills.
• Active listening skills.
• Ability to assess and evaluate situations effectively.
• Ability to identify critical issues quickly and accurately.
• Attention to detail.
• Must be at least 18 years old or the minimum age required by the state, if higher.
• Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States.
• Must be able to operate radio or telephone equipment and/or console monitors.
• Must have demonstrated ability to interact cordially and communicate with the public.
• Must be warm, engaging, charismatic; and possess a natural ability to develop rapport with others in an authentic and sincere manner.
• Must practice good judgment; high level of integrity.
• Must be proactive; take initiative with minimal supervision.
• Must be resourceful; think critically and find solutions even without the obvious resources.
• Must be able to navigate challenging situations while remaining positive.
• Subject to a drug screen to the extent permitted by law.
• Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military.
• Standing, walking, and sitting.
• Minimal to no stooping or kneeling.

Nice To Haves

• Graduate of an accredited high school or a Certificate of Completion of General Education Development requirements; and meet one of the following experience / education requirements: Experience of 1 year as a security officer strongly preferred.

Responsibilities

• Conducting unarmed foot patrol within a Government, corporate, retail or fast food environment.
• Composing reports.
• Monitoring CCTV and alarm systems.
• Controlling access and egress.
• Deterring criminal activity and misconduct.
• Providing parking lot security services.
• Monitoring all areas of the parking lot, including the rear of the building.
• Observing and immediately reporting any suspicious or criminal activity, as well as unauthorized soliciting or literature distribution.
• Referring all customer inquiries or issues to Walmart facility management.
• Maintaining a professional appearance and demeanor; wear a uniform at all times.
• Submitting incident reports to Walmart management and check in/out using the facility’s time system.
• Assisting in emergency situations as directed by management or first responders.
• Acting professionally, without profiling individuals based on race, gender, age, religion, or any other protected status.
• Deterring criminal activity through visible patrols and engagement.
• Reporting suspicious behavior, hazards, and incidents to Walmart management.
• Using Walmart's time and attendance system to check in/out at the beginning and end of each shift.
• Maintaining communication using a company radio and cell phone; respond to emergencies per training.
• Following Walmart's safety protocols and withdrawing from dangerous situations—contacting law enforcement when necessary.
• Using force only to disengage from a threat and immediately contacting law enforcement after doing so.
• Greeting, Engaging and Thanking individuals for their business or patronizing the location.
• Welcoming customers, guests, shoppers, victims, customers, associates, tenants in a warm, gracious manner inviting them into the location.
• Proactively scanning for potential threats stemming from criminal activity or life safety issues.
• Proactively seeking out and developing rapport with customers by assessing what is important to them and addressing it.
• Proactively staying current with the latest information as it pertains to your site and area that may include but not limited to: crime trends, terrorist threats, area shops, restaurants and attractions, including brand profiles, merchandise collections, promotions and current news.
• Watching for irregular or unusual conditions that may create security concerns or safety hazards.
• Sounding alarms or calling police or fire department in case of fire or presence of unauthorized persons.
• Identifying and warning violators of rule infractions, such as loitering, smoking or carrying forbidden articles.
• Permitting authorized persons to enter property and monitoring entrances and exits.
• Preventing individuals from theft of company property.
• Investigating and preparing reports on accidents, incidents, and suspicious activities; maintaining written logs as required by the post.
• Liaising with local law enforcement.
• Sharing information with customers or any of above when interactions with them require it.
• Guiding customers to their destinations or available open lines or other key points of interest.
• Anticipating and answering customer inquiries.
• Facilitating various guest services, including transportation and area attraction inquiries.
• Troubleshooting customer issues, concerns, or complaints; relaying pertinent information to management.
• Ensuring job site area with your area of control is clean and professional at all times.
• Assisting with basic first aid.
• Making emergency notifications.
• Performing security patrols of designated areas on foot or in vehicle.

Benefits

• Major Medical
• Paid vacation
• 401K
• Opportunities for additional training to aid in your professional development
• Various discounts and access to exclusive deals with our corporate affiliates and partnerships including cell phone data plans, home goods and travel / entertainment
• Weekly pay periods
• Flexible scheduling (as available and will vary by location, management and company needs)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED