Unaccompanied Children HS/PRS Case Aide

MCHS Family of Services•Redford, MI

About The Position

The Home Study/Post-Release Services (HS/PRS) Case Aide is responsible for providing daily administrative and social service support to the HS/PRS case managers. The HS/PRS Case Aide will research community resources, screen and identify organizations that serve immigrant youth, and ensure comprehensive documentation of all communication and support services provided to clients in the HS/PRS program. The HS/PRS Case Aide works directly with the case management team and HS/PRS Lead Case Manager to ensure that services provided to immigrant youth are in accordance with expectations, policies and procedures determined by the Office of Refugee Resettlement Everstand best practice standards for assessing the safety and ongoing stability of youth and families.

Requirements

A high school degree
One year experience working with children and youth.
Fluent in both English and Spanish
Ability to effectively express ideas clearly and concisely, orally and in writing; computer literate.
Able to work cooperatively and collaboratively with others.
Support MCHS’s core values of safety, integrity, empathy and impact through their behaviors.
Maintain a valid driver’s license
Pass Federal and State Fingerprinting Background Checks
Pass TB test, physical, & drug screening (Pre-Employment)
Must be fluent in both English and Spanish

Responsibilities

Engage in direct contact with clients, communicating with them at least monthly to ensure their continued safety, stability and wellbeing.
Delivers post-release follow up services through phone calls and virtual meetings conducted with clients. This includes but is not limited to maintaining monthly contact with recently released clients for up to 6 months, unless the case is sufficiently stable to close sooner.
Identify appropriate community resources, ensuring they are culturally and linguistically appropriate, providing referrals and assistance with completing applications and referral forms.
Assist with creating, filing, closing and overall daily maintenance of client records in Everstand’s electronic health record and the UC Portal. Ensure assigned case records meet documentation standards as defined by both federal and state regulations.
Provide administrative support and assistance in compiling program data and service outcomes information to the Lead Case Manager and Program Director.
Assists in the timely documentation, submission, and data entry of Serious Incident Reports (SIR) and Notifications of Concern (NOC).
Collaborates with the Lead Case Manager and Program Director in drafting and submitting quarterly program performance reports.
Obtain and maintain certification as a “user” in required federal databases, including but not limited to the UC Portal.
Obtain and maintain certification as a “user” in Everstand’s electronic health record software system.
Performs other duties as assigned.