Umpqua Student Leader

Umpqua Community College•Roseburg, OR
•Onsite

About The Position

Umpqua Student Leaders are student workers who help make Umpqua Community College welcoming and engaging. They assist students, prospective students, and campus visitors; share information about college services and activities; and support campus events, communications, orientations, and student engagement. Student Leaders work with the Student Engagement Coordinator, campus departments, other student leaders, and student support areas. The role offers hands-on experience and professional development in leadership, teamwork, communication, event planning, student services, and campus programming. Applicants must be enrolled at Umpqua Community College, be in good standing with the College (including financial standing), and have no active disciplinary record. A minimum cumulative GPA of 2.0 is preferred. For full consideration, applicants must submit a cover letter, current resume, and three professional references with contact information, including email addresses. Employment is contingent upon background check approval.

Requirements

  • Must be enrolled at Umpqua Community College.
  • Must be in good standing with the College, including financial standing.
  • Must have no active disciplinary record.
  • Ability to provide friendly, welcoming, and helpful service to students, prospective students, and visitors.
  • Strong interpersonal and communication skills, including professional phone etiquette.
  • Ability to work respectfully and inclusively with people from diverse backgrounds and experiences.
  • Knowledge of, or willingness to learn about, UCC programs, student services, campus resources, and student activities.
  • Ability to communicate information clearly and connect people with appropriate resources and services.
  • Strong organizational, time-management, and problem-solving skills.
  • Ability to work independently and contribute positively as part of a team.
  • Ability to exercise good judgment and maintain confidentiality when handling sensitive student information.
  • Basic computer skills and ability to learn college software, communication platforms, and social media tools.
  • Ability to adapt to changing priorities and assist with varied tasks in a dynamic student services environment.

Nice To Haves

  • Minimum cumulative GPA of 2.0 (preferred).

Responsibilities

  • Collaborate with the Student Engagement Coordinator to develop and support strategies that encourage student involvement, engagement, and leadership.
  • Welcome and assist students, prospective students, and campus visitors by providing information about college services, resources, departments, and activities.
  • Respond to general questions about enrollment, financial aid, student accounts, and other student services, referring people to the appropriate office or staff member when needed.
  • Assist with planning, organizing, promoting, and facilitating campus events, activities, workshops, and student engagement opportunities.
  • Support college communications and marketing through social media, posters, promotional materials, and other outreach activities.
  • Share information about upcoming events, activities, important deadlines, and campus announcements.
  • Assist with new student orientations, campus tours, and other activities that welcome and support students.
  • Collaborate with campus departments and programs to develop and support student-focused workshops and activities.
  • Gather student feedback and communicate student needs to the Student Advisory Council.
  • Participate in team meetings, training, and leadership development opportunities, including conferences as scheduling permits.
  • Work in assigned campus locations, which may include the Information Desk, Student Services offices, Umpqua Resource Hub, and Advising.
  • Perform other related duties to support Student Services goals and operations.
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