UM Administration Coordinator

Humana • Louisiana, MO

2d • $40,000 - $52,300 • Remote

About The Position

The UM Administration Coordinator contributes to the administration of utilization management. The UM Administration Coordinator performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments. The UM Administration Coordinator provides non-clinical support for the policies and procedures ensuring best and most appropriate treatment, care or services for members. Decisions are typically focused on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.

Requirements

• 1 year of experience in an administrative or technical support role within a healthcare organization
• Excellent verbal and written communication skills
• Working knowledge of MS Office including Word, Excel, and Outlook in a Windows based environment and an ability to quickly learn new systems.

Nice To Haves

• Proficient utilizing electronic medical record and documentation programs
• Proficient and/or experience with medical terminology and/or ICD-10 codes
• Bachelor's Degree in Business, Finance or a related field
• Prior member service or customer service telephone experience desired
• Experience with Utilization Review and/or Prior Authorization, preferably within a managed care organization

Responsibilities

• Contributes to administration of utilization management.
• Performs varied activities and moderately complex administrative/operational/customer support assignments.
• Performs computations.
• Provides non-clinical support for policies and procedures ensuring best and most appropriate treatment, care or services for members.
• Works within defined parameters to identify work expectations and quality standards.
• Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level