About The Position

As the Clinical Applications Specialist General Imaging you will drive and execute clinical education training and demonstration strategies. The Clinical Applications Specialist will facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions. Your efforts will impact our customer’s ability to improve productivity, patient care and quality by optimizing their technical & clinical competencies, image quality, workflow, and protocol management.

Requirements

  • Associate degree or equivalent and 3+ years of GI technical/clinical industry experience; plus American Registry of Diagnostic Medical Sonographers (ARDMS) certification in: Abdomen ( + preferred Registered Vascular Technologist (RVT) , OB/GYN, Adult Cardiac, or MSK)
  • Deep understanding of clinical education training and associated process implementation.
  • Demonstrated experience delivering complex information and modifying messaging based on audience.
  • Knowledge of Healthcare Information Systems, networking and IT
  • Willingness to travel extensively 75+% (4-5 days per week including overnights and some weekends) within the US via multiple modes of transportation (car, air travel, & train, etc.).

Responsibilities

  • Provide technical and clinical leadership during pre-sales process by demonstrating full range of Ultrasound products, including potential uses, product capabilities and benefits to customers to drive revenue within the region.
  • Coordinate, schedule, and execute objective based system training for your customers: monitor and report on training outcomes.
  • Serve as a subject matter expert GI and clinical liaison to the sales organization with the goal of strengthening clinical capabilities of the team and customer relationships, while also driving business opportunities forward.
  • Penetrate competitive accounts and communicate current market intelligence back to the business.
  • Advance new product (NPI) features and clinical techniques; partner with customers in developing training plans / strategies that support new product assimilation GI, and ongoing training needs.
  • Support trade shows and professional conferences by performing product demonstrations and customer training.
  • Act as focal point for modality / team, identify customer satisfaction issues, assist in escalations, problem determination and specialty training requests.
  • Develop meaningful relationships with your customers (highlighting key opinion leaders (KOLs) where necessary) to standardize and optimize protocols and support our clinical education initiatives.
  • Embrace and promote adoption of hybrid training delivery mindset for your customer.
  • Maintain required well-written pre and post training documentation in conjunction with global guidance.
  • Demonstrate safety first and quality mindset, maintaining applicable processes as part of the Quality Management System and EHS policies and procedures.

Benefits

  • medical
  • dental
  • vision
  • paid time off
  • a 401(k) plan with employee and company contribution opportunities
  • life
  • disability
  • accident insurance
  • tuition reimbursement
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