Ultra-Rare Disease Clinical Educator- West-Seattle, WA - WA State

Amplity Health•Washington, DC

1d•$160,000 - $170,000•Remote

About The Position

The Clinical Educator is a field-based team that works as part of the Patient Access and Support Services organization. The Educator is responsible for disease state education to HCPs, patients, and caregivers around our client’s ultra-rare disease states area of focus. The Educator will also work to resolve genetic testing issues with offices as requested, working with the account team. Extensive domestic travel may be required. To succeed, the candidate will have a sustained reputation for putting the patient first and foremost, as well as a values-driven work style where integrity and grit drive all behaviors, decisions, and actions.

Requirements

A minimum of a bachelor’s degree from an accredited University or College is required
Excellent written and verbal skills
Capable of traveling 65%+ of the time via air and auto
Ability to work nights and weekends to attend patient advocacy and support events
Willing to cover multiple states in the Northwest region, beyond the home base territory including AK, OR, WA, CA, UT, ID, MT, NV, AZ
Strong technical meeting platform skills to work both in person and virtually training/educating HCPs and patients
Proficient with Microsoft Office Suite and Teams, Zoom, and other software as needed
Safe driving record with a valid driver's license
Passion for patients
Persistence (not stopping until the next patient is found)
Drive for Results
Planning and organization
Interpersonal skills/collaboration
Strong verbal and written communication skills
Customer focus, integrity/accountability
Problem solving/decision making values

Nice To Haves

Advanced scientific training or academic credentials establishing strong clinical acumen, typically consisting of a scientific or clinical degree or certification in a relevant life science, is preferred (e.g., RN, NP, etc.)
Knowledge and experience within the genetic testing milieu are highly desirable.
Demonstrated ability to work cross-functionally and cross-collaboratively with multiple internal and external stakeholders.
2+ years of field-based experience in the biopharmaceutical industry preferred.
Proven track record of delivering results that meet or exceed targeted objectives
Ability to manage ambiguity, navigate complexity, and be creative and solutions-oriented
Rare disease, orphan drug, and specialty pharmacy distribution experience is preferred
This role requires the ability to provide clinical/scientific education to aid in the strategic accounts

Responsibilities

Patient Support Programs
Advocacy Building
Supportive HCP education
Enhanced testing support
Additional disease awareness activities
Host disease state “Meet Ups” virtually and/or in-person
Support Patients who have “opted-in” to our client’s Patient Portal with proactive activities, including outreach to encourage family variant testing, proactive engagement to educate patients/caregivers around disease, education around other patient support/advocacy organizations, and encourage enrollment in patient programs
Recruitment of patients for participation in marketing-sponsored events such as patient advisory boards and focus groups, etc
Additional patient support activities as needed, including nights and weekends attendance
Build advocacy at regional and local levels by finding new potential advocacy opportunities; travel to different regions within the territory.
Provide resources to patient advocacy groups to connect patients
Educate about proper genetic testing through a third-party sponsored program in designated alternative specialties to find if they are viable leads for the RAM/TAM team
Lead non-branded webinars with disease state and content curated for patients and caregivers with the ultra-rare disease.
Work collaboratively with multiple cross-functional areas to help drive success
Identify, develop, and execute a multidisciplinary team approach