UI/UX Designer (Contract)
About The Position
Samyang America is launching a strategic digital transformation initiative to build a Business Partners Portal that will serve as a centralized platform for distributors and internal business functions across North America, Canada, and LATAM. Today, distributor order management and communication processes are largely handled through emails, spreadsheets, attachments, and manual follow-ups. As the business continues to grow, this creates operational inefficiencies, communication delays, duplicate work, limited visibility, and increased risk of human error. The Business Partners Portal will provide distributors with a single platform to submit purchase orders, monitor order status, upload supporting documents, receive notifications, and interact with standardized business workflows. Internally, the system will support Sales, SCM, TQR, SS&OP, Finance, and LATAM COE teams by improving visibility, workflow automation, and operational efficiency. The UI/UX Designer will play a critical role in designing an intuitive, scalable, and user-friendly experience for both external distributors and internal business users. This individual will be responsible for creating the overall user experience strategy, interface design, user journeys, design standards, and supporting documentation for the project.
Requirements
- Fluent in both English and Korean
- 5+ years of UI/UX design experience
- Strong portfolio demonstrating B2B portal, SaaS, ERP, or workflow-based applications
- Experience designing enterprise or operational workflow systems
- Advanced proficiency in Figma, Adobe XD, Sketch, or equivalent tools
- Strong understanding of usability principles and information architecture
- Excellent documentation and communication skills
Responsibilities
- Partner closely with the Full-Stack Developer and the QA & Technical Documentation Analyst throughout the project lifecycle on a daily basis to ensure alignment between user experience design, technical feasibility, implementation, testing, and final delivery.
- Design the end-to-end user experience for distributor users and internal stakeholders
- Create wireframes, mockups, prototypes, and production-ready UI designs
- Design responsive desktop and mobile experiences
- Develop user journeys for PO submission, status tracking, notifications, workflow approvals, and document management
- Establish UI standards, design systems, and style guides
- Create all visual assets required for implementation
- Document all user flows and design decisions
- Produce user manuals, training guides, and onboarding materials
- Participate in UAT sessions and incorporate stakeholder feedback
- Collaborate closely with developers, IT, Sales, SCM, TQR, SS&OP, and LATAM COE teams
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
