Ucan2 Program Leader

Foundation House • Brunswick, OH

10d • Onsite

About The Position

The Ucan2 program sits within the wider Community and Sector Capacity Building (CSCB) program at Foundation House. The CSCB Program is an innovative program designed to facilitate and support the development, growth, and empowerment of communities from refugee and asylum seeker backgrounds to; recover from pre-arrival trauma, resettle positively, and strengthen these communities across Victoria, helping them thrive. Complementing and strengthening this work, CSCB also leads a program that builds on the capacity of the refugee and humanitarian service sector, whilst enabling mainstream health, mental health and wellbeing and education sectors to better understand the refugee and asylum seeker experience. The Ucan2 Program Leader provides leadership and management of the Ucan2 Program. The program promotes and supports pathways to further education and employment opportunities for young people aged 16-25 years from refugee backgrounds, while supporting their recovery from traumatic refugee experiences. The program includes: structured group activities (psychosocial and psychoeducational) facilitated within educational institutions or in community settings; provision of work experience opportunities; one-to-one mentoring programs for young people; and engaging with a range of stakeholders including businesses that can offer employment, work experience and/or mentoring opportunities, plus community, recreational and youth services that can offer ongoing supports to participants.

Requirements

• Graduate qualification in Community Development, Youth Work, Social Work, Education, or related discipline.
• Experience in leading and managing teams delivering services to clients with complex needs.
• Demonstrated experience and expertise in the provision of trauma-informed and culturally safe services to young people from refugee backgrounds.
• Experience facilitating psychosocial and/or psychoeducational groupwork activities with young people from refugee backgrounds in a group facilitation setting.
• Experience working in and/or engaging with employment services or student pathways programs with vulnerable groups, and/or sound knowledge of the barriers young people from refugee backgrounds might face when seeking employment.
• Well-developed communication, negotiation and influencing skills to effectively broker and manage successful partnerships with business, education and the community sectors.
• A knowledge of the Victorian Education system, including education pathways for new arrivals.

Responsibilities

• Actively develop and lead the performance and culture of the Ucan2 program team to plan and deliver high quality services for young people, undertaking effective stakeholder engagement and relationship management, and identifying areas for growth, innovation and improvement.
• Supervise and direct the day-to-day work of all staff, including monitoring and managing performance against key performance indicators and funded contractual obligations, individual workplans and workloads.
• Oversee establishment and maintenance of relationships with key external and internal stakeholders to ensure interactions are targeted, positive and appropriate to meet program objectives. Including: educational institutions with high numbers of newly arrived students from refugee backgrounds, businesses and employers, community, youth and recreational services that support young people from refugee backgrounds.
• Coordinate and oversee the delivery of all aspects of Ucan2 to ensure the program is consistently delivered to a high standard and meets the needs of newly arrived young people from refugee backgrounds.
• Maintain consistency in how group programs are delivered across different sites while ensuring all contractual obligations are met.
• Support and influence a positive team culture and resolve issues as they arise.
• Monitor the efficient and timely recording of all Ucan2 program data, including regular review of data management reports and participant and stakeholder feedback, and make program improvements as required.
• Effectively manage the implementation of the program to ensure all Key Performance Indicators as stated in the funding agreement are met in a timely manner and to a consistently high standard.

Benefits

• attractive remuneration package of $135,395 plus superannuation and annual leave loading
• salary packaging benefits of up to $18,550 and novated car leasing options
• a role with true purpose to make a difference in people’s lives
• a welcoming, highly diverse and supportive team environment
• access to our Employee Assistance Program (EAP) for staff and family members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree