UC Platform Engineer

Saxon GlobalPlano, TX

About The Position

Responsible for owning and managing a platform, including risk, performance, and user experience.

Requirements

  • 5+ years deploying, configuring, and troubleshooting Unified Communications (UC) platforms (Zoom, Microsoft Teams, etc.)
  • Hands-on experience working directly with platforms and real-time collaboration tools (#1 Zoom, Teams, Webex)
  • Experience with audio/video conferencing, collaboration tools, and room systems
  • Strong understanding of underlying network components within these platforms (network infrastructure, firewalls, proxies, and security)
  • Skilled in scripting, APIs, and automation to streamline tasks
  • Familiarity with AWS services (Lambda, EC2)
  • Comfortable with Windows and MacOS, software installation, and deployment

Responsibilities

  • Deploying, configuring, and troubleshooting Unified Communications (UC) platforms (Zoom, Microsoft Teams, etc.)
  • Owning and managing a platform, including risk, performance, and user experience.
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