24B UAT Scout Business Ops Mgr

Kaiser Permanente•Wailuku, HI

43d

About The Position

Directs and coordinates administrative and business operations services. Functions as a patient advocate. Participates in and collaborates on Region- wide activities relating to areas of responsibility. Supervises assigned staff.

Responsibilities

Ensures compliance with organization policies/procedures and regulatory agencies; effective utilization of personnel, materials, space and equipment; and effective customer service.
Promotes and supports business operations processes, programs, and methods to enhance quality of service. Assists in developing effective and appropriate use of process improvement tools to ensure efficient, productive, quality work flow and environment.
Recommends and implements internal policies and procedures.
Interprets and applies company policies/procedures.
Manages the budget to meet the fiscal goals for capital, payroll and non-payroll expenses.
Performs financial and staffing analysis.
Coordinates reconciliation of accounts and budget reporting requirements.
Advises management of serious variances.
Recommends and implements solutions.
May include managing complex transfer pricing agreements.
Supervises multiple ancillary functions, such as secretarial support, systems development, communications and raining.
In addition, provides human resources support to the entire functional area, including managing the hiring, salary etermination and performance evaluation processes.
Directs the units participation in diversity employment programs.
May compile statistics and produce reports (EEO/AA) for human resources and management.
Facilitates/administers training and educational programs, such as professional development, systems training and train-the-trainer programs.
May conduct training sessions.
Identifies service and operational problems and issues.
Provides project management support to identify, research, develop and implement solutions.
Edits/produces any organizational unit communications, such as newsletters and directories.
Represents the organizational unit on administrative matters.
Establishes partnerships with other functional areas and/or regions.
Provides consultation to project teams working on region-wide and/or inter-regional projects.