UAT Business SME Tester

S2Tech•Chesterfield, MO

4d•Hybrid

About The Position

We are building a pipeline of UAT Business SME Testers with direct experience in state human services programs to support user acceptance testing for a large eligibility and case management modernization. This role is ideal for former eligibility workers, supervisors, analysts, or state contractors who understand how these programs operate day-to-day.

Requirements

Direct experience with SNAP, TANF, Child Support, Child Care, or similar programs
Background as an eligibility worker, supervisor, policy analyst, or state contractor
Prior involvement in UAT or system testing (formal or informal)
Comfort working in test environments and documenting results
Willingness to work onsite or hybrid during active UAT cycles
Strong attention to detail and ability to articulate business impacts clearly

Nice To Haves

Experience supporting UAT in large, structured delivery environments, including programs led by major system integrators (e.g., Deloitte or similar firms), is a strong plus

Responsibilities

Execute UAT scenarios based on real operational workflows
Validate eligibility determinations, case actions, notices, and outcomes
Provide direct business feedback on system usability and functionality
Identify, document, and retest issues during UAT
Collaborate with UAT leadership and system integrator teams to clarify business impacts
Support compliance and audit-focused testing activities