UAT Analyst

Continental General • Austin, TX

2d • Hybrid

About The Position

Looking to join a growing company dedicated to helping others? We offer that, plus competitive salaries, a culture of learning, and a fast-paced environment. This is a hybrid position with 3 days in-office. Join our team to help make a difference in the lives of others! About Continental General: The Continental General family of companies has provided insurance, including life and long-term care policies, to individuals and groups for over 30 years, and currently supports over 100,000 policyholders. Both our insurance company, Continental General Insurance Company, and our third-party administrator, Continental General Services, are committed to the continuous development of our infrastructure, processes, and people. The group is actively growing through expansion of both its insurance portfolio and its administrative services. With each opportunity, we take a collaborative approach to address challenges and provide unique solutions. Position Overview: We are seeking a proactive and detail-oriented UAT Analyst to support the delivery of technology initiatives. As a UAT Analyst, you will support traditional User Acceptance Testing (UAT) within an Agile delivery environment. You'll help ensure software not only meets technical specifications but also aligns with business expectations. This is a dynamic entry-level role that blends collaboration with development teams, business SMEs, and delivery leads, offering real-world learning while contributing to product releases.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field preferred.
• 1-3 years of experience in UAT, business analysis, or QA, preferably in the life insurance or financial services industry.
• Strong understanding of insurance operations (e.g., underwriting, claims, billing)
• Proficiency in tools like JIRA, Zephyr, Excel, and test management platforms
• Familiarity with manual and automated testing methodologies
• Ability to interpret business requirements and translate them into test scenarios
• Excellent facilitation, communication, and stakeholder engagement skills.
• Ability to coordinate work across cross-functional teams including QA, product owners, and business SMEs.

Nice To Haves

• Related certifications a plus
• Knowledge of regulatory standards (e.g., HIPAA, SOX) is a plus
• Familiarity with life insurance products (term, whole, annuities) and core systems

Responsibilities

• Develop and execute User Acceptance Testing (UAT) plans, test cases, and scripts
• Validate business requirements against system functionality
• Collaborate with business analysts, developers, and QA teams to identify and resolve defects
• Multitasking Across Multiple Projects: Adaptable and organized, they manage competing priorities efficiently, delivering results without sacrificing quality.
• Document test results and provide feedback to stakeholders
• Provide project status reports
• Analyze test outcomes to ensure alignment with business goals
• Maintain UAT documentation and logs for audit and compliance purposes
• Facilitate UAT sessions with end users and coordinate testing schedules
• Support go/no-go decisions for production release
• Customer/User Focus: A mindset centered on end-business users, ensuring that testing aligns with real-world scenarios.
• Ability to Work Independently: Demonstrate self-sufficiency, managing tasks without constant supervision while delivering high-quality results.
• Attention to Detail: The ideal UAT resource maintains a sharp focus on granular aspects of both requirements and functionality, consistently spotting discrepancies and verifying thorough validation.

Benefits

• Competitive Salary & Target Bonus Program
• Retirement Savings – 401(k) with a company match
• Comprehensive Medical insurance through BlueCross BlueShield of Texas.
• Company-paid dental, vision, short-term & long-term disability, and life insurance.
• Work-Life Balance – This role offers 20 days of PTO, 10 paid holidays, and paid volunteer time off.
• Flexible Work Options & Perks – Hybrid opportunity, wellness programs, and weekly paid lunch for onsite staff.
• Health Savings Accounts (HSA) & Flexible Spending Accounts (FSAs) – Includes a company match for HSAs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level