U.S. Customs Trade Compliance & Regulatory Specialist

Jori International Ltd. • Houston, TX

2d • Hybrid

About The Position

JORI Logistics is seeking a highly motivated and detail-oriented professional to join their U.S. Customs Trade Compliance & Regulatory team. This full-time role is ideal for an individual with strong analytical abilities, excellent communication skills, and a customer-focused mindset. This is not a routine transactional position. The successful candidate will be expected to think critically, resolve complex customs and regulatory issues, contribute process improvement ideas, and collaborate cross-functionally to ensure exceptional service delivery and regulatory compliance for clients.

Requirements

• Experience in U.S. Customs Brokerage, Trade Compliance, or Regulatory Operations.
• Strong understanding of U.S. Customs procedures, import regulations, and trade documentation requirements.
• Excellent analytical, problem-solving, and organizational skills.
• High level of accuracy and attention to detail in data entry and document processing.
• Strong written and verbal communication skills with a customer-service-oriented approach.
• Ability to manage multiple priorities in a fast-paced environment.
• Flexibility to work occasional weekends or adjusted schedules as operationally required.

Nice To Haves

• Experience with CargoWise or similar customs brokerage software is considered an asset.
• Experience in managing CBP Ace Portal CCS Certification and/or a U.S. Customs Broker License are considered strong assets.

Responsibilities

• Prepare and process U.S. Customs entries for truck, ocean, air, and rail shipments, including entry summaries for both new and existing client accounts.
• Ensure compliance with U.S. Customs and Border Protection (CBP) regulations and other applicable government agency requirements.
• Review, prepare, and transmit customs documentation through CargoWise, including monitoring EDI transmissions and resolving transmission failures.
• Manage Importer Security Filings (ISFs), in-bond movements, and in-transit entries.
• Investigate and resolve customs entry discrepancies, rejections, requests for information, and operational issues in a timely manner.
• Conduct detailed audits and compliance reviews of brokerage files, customs payments, and supporting documentation.
• File Duty Drawbacks, Refunds, Protests and Entry Corrections
• File E-Rulings for CUSMA Qualifications and HTS Classifications
• Maintain accurate and up-to-date customs compliance records and regulatory documentation.
• Communicate professionally with clients to obtain missing documentation, clarify shipment details, and provide customs guidance and support.
• Coordinate with overseas offices, carriers, government agencies, and internal departments to facilitate compliant and efficient shipment processing.
• Ensure adherence to all domestic and international trade regulations, company procedures, and service standards.
• Support continuous improvement initiatives and contribute to operational and compliance best practices.

Benefits

• Competitive package based on experience
• Comprehensive extended health benefits
• Group insurance coverage
• Hybrid Work Environment
• Career advancement opportunities
• Education assistance and professional development support
• A collaborative, family-first culture with a strong team environment
• The opportunity to grow with a fast-growing, technology-driven company with global reach

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed