The Worker(s) will provide analyst work overseeing one or more projects concurrently. This includes completing evaluations of existing and future capabilities, conducting research into solution alternatives, enhancing system capabilities, and providing advice to stakeholders. The role involves participating in joint application design sessions with customers and IT staff to define business requirements and develop software systems requirements. Effective communication with users is essential to determine requirements for new processes and applications or modifications to existing ones. The position requires performing system configuration, documenting business processes, and preparing project documentation with a high level of attention to detail, strong organization skills, and technical aptitude. Utilizing standardized project management processes, tools, and techniques to address project needs is expected. The role also involves developing test artifacts and conducting testing, including User Acceptance Testing (UAT), and developing training documentation for various team projects. Close collaboration with developers to track defects and resolutions is necessary. Performing deep technical and analytical reviews to analyze system functionality with customers and resolve production issues is a key responsibility. Assisting with creating, maintaining, and enforcing global standards, along with performing other analysis and documentation tasks as required to facilitate and support team projects, is also part of the role. Additionally, the position involves assisting in the diagnosis of problems associated with applications and writing detailed specifications for developing or correcting issues to improve system performance and/or accuracy. Other duties as assigned to maintain operations will also be performed.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed