Twilight Beverage Server - Casino Service

Mohegan SunMontville, CT
Onsite

About The Position

This position is responsible for serving alcoholic and non-alcoholic beverages to guests according to department policies, procedures, and steps of service during the hours designated as ‘Twilight’

Requirements

  • Previous experience with serving cocktails or as a waiter or waitress or comparable customer service related job
  • Good written and verbal communication skills
  • Strong organizational and multi-tasking skills
  • Excellent knowledge of spirits, beer, wine, glassware, garnishes and all beverage service techniques
  • Knowledge of drinks and recipes and ability to use endorsements at appropriate service opportunities
  • Skills in proper tray preparation and handling
  • Proficiency in ordering beverages utilizing the proper established call order
  • Ability to adapt to new industry technology
  • Excellent knowledge of the overall property and gaming floor
  • Excellent knowledge of state liquor laws including proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service and shutoff procedures

Responsibilities

  • Responsible for the handling of payment in cash outlets, per established check tendering procedures
  • Clears glassware, ashtrays and debris in assigned pit area
  • Consistently applies knowledge of all legal beverage service guidelines
  • Maintains a clean and sanitary work environment, according to department policies and procedures
  • Advises and assists guests in beverage selections
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