Twi / Akan Over the Phone Interpreter

Global Impact Group LLC
$28 - $35Remote

About The Position

Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services. We deliver secure, high-quality language solutions in 80+ spoken and signed languages for USCIS and other federal agencies. We are seeking Twi (Akan) Over-the-Phone Interpreters (OPI) to support our USCIS contract. Twi, a major West African language spoken in Ghana and diaspora communities, is a rare but critical language often required in asylum, refugee, and immigration proceedings.

Requirements

  • Native or near-native fluency in Twi (Akan) and English.
  • 2+ years of professional interpreting experience (immigration, legal, community, healthcare, or government preferred).
  • Strong knowledge of interpreter ethics, confidentiality, and cultural awareness.
  • Excellent telephone communication skills; ability to remain accurate under pressure.
  • Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 security clearance.

Nice To Haves

  • Any certifications (community, medical, court, or professional interpreting credentials preferred).

Responsibilities

  • Provide real-time Twi (Akan) ↔ English telephonic interpretation for USCIS interviews, hearings, and official proceedings.
  • Interpret with accuracy, impartiality, and professionalism in immigration and asylum contexts.
  • Maintain confidentiality and comply with USCIS/DHS interpreter ethics and standards.
  • Support both scheduled assignments and urgent/surge interpretation needs.
  • Participate in training, compliance refreshers, and quality assurance audits.

Benefits

  • Flexible schedule
  • Opportunity for advancement
  • Training & development
  • Competitive pay: $28–35/hour (rare-language premium).
  • Remote work using secure USCIS-approved systems.
  • Paid training and professional development.
  • Steady workload under a federal contract.
  • Opportunities for growth in quality assurance or linguist leadership.
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