TW Certified Trainer

Avon Technologies•Cleveland, OH

10h•Onsite

About The Position

The Certified Trainer is responsible for building production capability, protecting quality, and ensuring training is delivered consistently to approved standards. The role trains new and existing operators and supports sustainment efforts though robust understanding and application of the Avon Technologies business system – The Strengthen System. The Certified Trainer will be certified in Training Within Industry Job Instruction methodology and will apply this methodology to the Gemba.

Requirements

Demonstrated mastery of approved Work Instructions, Standard Work, quality standards, workmanship expectations, safety requirements, and documentation standards within assigned production areas.
Proven ability to train, coach, observe, correct, and validate operators in a manufacturing environment.
Strong communication, listening, documentation, and feedback skills, with the patience and approachability required to support different learning styles.
Ability to maintain accurate training records, support skills matrices, and keep documentation audit-ready.
Reliable, engaged, safety-focused, and able to work independently while escalating concerns through the correct operational channels.
Must be legally authorized to work in country of employment without a sponsorship for employment visa status (e.g. H1B status).

Nice To Haves

Experience as a Certified Trainer, Flex Production Technician, Advanced Operator, Technician, or similar role requiring deep process knowledge and peer training capability.
Training Within Industry Job Instruction certification or active progression toward certification.
Exposure to Lean manufacturing, Strengthen System tools, visual management, Workplace Sustainment Program activity, or Kaizen improvement methods.

Responsibilities

Train new and existing operators to understand and follow Work Instructions, Standard Work, Strengthen System principles, quality standards, workmanship expectations, safety requirements, and other production needs.
Use TWI Job Instruction methods on the Gemba, including breaking down the job, demonstrating the work, explaining key points and reasons why, observing practice, correcting gaps, and confirming understanding.
Support operators who are struggling with quality, takt time, documentation, or standard work adherence through hands-on coaching, structured retraining, and clear feedback.
Utilise the training Dojo and production floor to provide practical, safe, and repeatable learning experiences before operators are released to work independently.
Attend and obtain Training Within Industry JI certification.
Decide operator competency against approved station, role, and training requirements using observation, validation questions, quality performance, and documented evidence.
Complete, review, and submit training records accurately so training status is visible, current, and audit-ready.
Maintain and support role-specific skills matrices, qualification criteria, and certification pathways in partnership with the production teams.
Identify repeated training, quality, or adherence issues and recommend areas for improvement activity, or retraining focus.
Act as an ambassador for Strengthen System principles, operator engagement, and daily discipline on the Gemba.