Tutoring & Library Specialist (Library Associate I)

Kentucky Community and Technical College SystemEdgewood, KY
$41,000Hybrid

About The Position

Performs routine and skilled duties in support of tutoring services (primary) and library services (secondary) under general supervision with minimal latitude for personal decision making. This role involves coordinating daily tutoring operations, managing schedules, serving as the primary contact for tutoring services, and supporting tutor onboarding and communication. The specialist will also maintain tutoring resources, records, and utilization data, and promote tutoring services to students, faculty, and staff. Additionally, the position provides embedded tutoring and library support, offers tutoring appointments (on-campus or virtual), and assists with core library service functions, including the maintenance and creation of online guides and tutorials, campus library collection maintenance, and inventory checks. The role also includes assisting students with printing or computer use, participating in KCTCS or GCTC level projects, and performing other duties as assigned by the supervisor.

Requirements

  • Bachelor's degree or equivalent and 0-2 years relevant experience
  • Detail-oriented, self-motivated, ability to work independently and adapt seamlessly to fast-paced, dynamic environments
  • Skilled in engaging and supporting students from different cultural and socioeconomic backgrounds
  • Excellent verbal and written communication skills
  • Proven ability to manage multiple priorities effectively and meet tight deadlines
  • Proficient in Microsoft Office (Excel, Forms, Outlook, Teams, SharePoint, Word)
  • Strong organizational and time management skills
  • Customer service and student engagement skills
  • Ability to coordinate schedules, appointments, and referrals
  • Recordkeeping and data management skills
  • Ability to maintain confidential student information
  • Experience with virtual communication tools and technology

Nice To Haves

  • Experience working in a library, learning center, or higher education setting
  • Familiarity with tutoring management systems and online scheduling platforms
  • Knowledge of library databases, research resources, and information literacy practices
  • Experience developing online tutorials, guides, or educational content
  • Strong presentation and workshop facilitation skills
  • Experience promoting student support services and academic success programs
  • Ability to analyze utilization data and prepare reports for program assessment and improvement
  • Previous experience in a community college setting

Responsibilities

  • Coordinate daily tutoring operations with direction from supervisor
  • Manage tutoring schedules and student referrals
  • Serve as the primary contact for tutoring services
  • Support tutor onboarding and communication
  • Maintain tutoring resources, records, and utilization data
  • Promote tutoring services to students, faculty, and staff
  • Provide embedded tutoring/library support for students
  • Offer tutoring appointments for students on campus or virtual; in-person class visits or coordinate group tutoring sessions
  • Support core library service functions
  • Assist with the maintenance/creation of online tutoring/library guides and tutorials on the library/tutoring website with guidance from supervisor
  • Assist with campus library collection maintenance
  • Perform occasional inventory checks of reference material and ensure orderly maintenance of shelves
  • Assist students with printing or computer use as needed
  • Participate in KCTCS, or GCTC level projects as needed
  • Other duties as assigned by supervisor

Benefits

  • Exceptional health care, vision, and dental coverage for you and your family
  • Tuition reimbursement/waiver for you, your spouse, and dependents
  • 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
  • Vacation/Sick Time
  • Work-Life Balance
  • 9.5 Paid Holidays
  • 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
  • Employee Assistance Program
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