Tutoring & Library Specialist (Library Associate I)

Kentucky Community and Technical College System • Edgewood, KY

35d • Hybrid

About The Position

Performs routine and skilled duties in support of tutoring services (80%) and library services (20%) under general supervision with minimal latitude for personal decision-making.

Requirements

• Bachelor’s degree or equivalent.
• Minimum of one (1) year of experience in tutoring, academic support, student services, or a related field.
• Experience tutoring college-level coursework.
• Strong customer service, student engagement, and relationship-building skills.
• Ability to support and engage students from diverse cultural, educational, and socioeconomic backgrounds.
• Excellent organizational, time-management, and prioritization skills.
• Ability to coordinate schedules, appointments, referrals, and student support services.
• Proven ability to manage multiple priorities, meet deadlines, and adapt in a fast-paced environment.
• Strong verbal and written communication skills.
• Detail-oriented, self-motivated, and capable of working independently with minimal supervision.
• Experience maintaining accurate records and managing data.
• Ability to handle confidential student information with discretion and professionalism.
• Proficiency in online learning platforms and virtual communication tools.
• Advanced proficiency in Microsoft Office applications, including Excel, Forms, Outlook, Teams, SharePoint, and Word.

Nice To Haves

• Experience working in a library, learning center, community college, or other higher education setting.
• Knowledge of library services, research resources, information literacy practices, and student support services.
• Experience creating, maintaining, and delivering online instructional materials, tutorials, guides, and other educational content.
• Familiarity with tutoring management systems, online scheduling platforms, and student success technologies.
• Strong presentation, training, and workshop facilitation skills.
• Experience promoting academic support services, student success initiatives, and campus resources.
• Ability to analyze program utilization and performance data and prepare reports to support assessment, continuous improvement, and informed decision-making.
• Demonstrated ability to support student learning and engagement through innovative instructional methods and resource development.

Responsibilities

• Assist daily tutoring operations with direction from supervisor.
• Assist the Director with tutoring schedules and student referrals.
• Serve as the primary contact for tutoring services.
• Support tutor onboarding and communication.
• Maintain tutoring resources, records, and utilization data.
• Promote tutoring services to students, faculty, and staff.
• Provide embedded tutoring support for students.
• Offer tutoring appointments for students on campus or virtually; in-person class visits or coordinate group tutoring sessions.
• Assists with the maintenance/creation of online tutoring/library guides and tutorials on the library/tutoring website with guidance from supervisor.
• Assists with campus library collection maintenance: Perform occasional inventory checks of reference material and ensure orderly maintenance of shelves.
• Assist students with printing or computer use as needed.
• Participate in KCTCS or GCTC level projects as needed.
• Other duties as assigned by supervisor.

Benefits

• Exceptional health care, vision, and dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level