Turndown Attendant - Soho Beach House Miami

Soho House & Co.•Miami Beach, FL

2h•Onsite

About The Position

At Soho House, a Turndown Attendant promotes a positive image of the property to members and guests and must be reliable, approachable, have acute eye for detail and should also be able to address guest requests and problems if they arise. A successful Turndown Attendant is trustworthy, organized, dependable and passionate about creating and tidy spaces with a great can-do attitude!

Requirements

At least 1+ year of proven working experience as a cleaner, maintenance and/or housekeeper
Ability to handle heavy equipment and machinery
Knowledge of cleaning chemicals and supplies
Ability to understand and follow written and verbal instructions
Detail oriented, proactive and positive influence on team and all other staff
Flexible schedule and ability to work nights, weekends and holidays (when needed)

Responsibilities

Perform Turndown in accordance with our Standards of Procedure
Refreshing glassware in rooms when necessary
Initiating requests for maintenance work by reporting problems
Adhering to Lost and Found Policy for Lost Property
Answering guest requests when necessary
Assist with cleaning rooms before turndown starts.
Assisting with closing procedures after turndown
Assist housekeeping team with rooms, focusing on deep cleaning procedures
Proactive in notifying management of occurring deficiencies or needs for repairs
Proper disposal of refuse as well as maintain storage areas and restock areas and back landing as needed
Collaborative team member, also reliable to work autonomously and proactively as needed
Adhere to health and safety policy (I.e. IIPP, worker’s comp procedures, and allergy procedures) is always followed as well as implement, monitor and enforce compliance with all Company policies, procedures, and standards and local, state, and federal law as applicable
Performs other duties as assigned by supervisor/manager