Turndown Attendant – Part-Time

Black Desert Resort•Ivins, UT

7d•Onsite

About The Position

The Turndown Attendant is responsible for providing evening turndown service in guest rooms and creating a warm and inviting atmosphere for overnight comfort. This position focuses on light evening cleaning tasks, linen refreshing, replenishing amenities, guest organization, and special touches that align with Black Desert Resort service standards. As a guest-facing role, the Turndown Attendant must provide professional and courteous engagement with guests and maintain attention to detail in every room.

Requirements

Previous experience as a room attendant, housekeeper, or similar role preferred
Strong attention to detail and ability to maintain luxury service standards
Ability to work independently and efficiently during evening hours
Ability to lift, push, and pull up to 50 pounds
Flexibility to work evenings, weekends, and holidays
Valid driver license with acceptable driving record preferred

Responsibilities

Complete evening turndown service following Black Desert Resort standards
Refresh towels, toiletries, bathroom amenities, water, and guest room items
Lightly tidy guest rooms by removing trash, restocking items, organizing surfaces, and preparing the bed
Adjust lighting, curtains, room temperature, and room presentation to create an inviting evening environment
Replenish supplies on housekeeping carts and maintain cleanliness and readiness of carts throughout the shift
Report maintenance issues, unusual room conditions, lost and found items, or guest preferences
Ensure guest privacy by following proper room entry and security procedures
Maintain housekeeping closets and service hallways in clean and orderly condition
Provide friendly, polite, and courteous service to guests when encountered on shift
Assist with additional guest room requests as assigned
Perform other duties as assigned