Turndown Attendant - Crescent Hotel

Turning Stone Enterprises•Verona, NY
•Onsite

About The Position

Become a part of our housekeeping team as a Lodge Turndown Attendant! Prepare beds, arrange complimentary items, adjust lights, and create a peaceful ambiance for our guests. This role requires swing shift availability from 4:00 PM to 12:00 AM. Your day-to-day tasks will include following all procedures and guidelines for thorough room cleaning, taking notes efficiently to provide specific guest preferences which are reported to the Housekeeper Supervisor, neatly turning down beds and placing complimentary items for guest rooms, maintaining housekeeping supply carts to ensure they are properly stocked at the end of each shift, and reporting any damage or broken items to the Housekeeping Supervisor/Assistance Executive Housekeeper.

Requirements

  • Prior cleaning experience.
  • Prior customer service experience.
  • Ability to use a Smartphone.
  • Excellent communication skills
  • The ability to stand/walk for longer periods of time and lift up to 50 pounds.

Nice To Haves

  • Positivity – Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
  • Growth Opportunities – We offer a successful journey, including hands-on training and support to advance your career.
  • Empowerment – We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.

Responsibilities

  • Following all procedures and guidelines for a thorough room cleaning.
  • Taking notes efficiently to provide specific guest preferences. These preferences are reported to the Housekeeper Supervisor.
  • Neatly turning down beds and placing complimentary items for guest rooms.
  • Maintaining housekeeping supply carts to make sure they are properly stocked at the end of each shift.
  • Reporting any damage or broken items to the Housekeeping Supervisor/Assistance Executive Housekeeper.

Benefits

  • Paid Weekly
  • Paid time off
  • Variety of schedules
  • Tuition assistance
  • Career-building professional development
  • Discounts from dining to fuel to concerts
  • Employee appreciation events
  • Quality healthcare and dental benefits
  • A robust 401k retirement plan
  • Finance Scholarship Program
  • Comprehensive medical, dental, and vision plans
  • Life insurance
  • Paid holidays
  • Team member assistance programs
  • Wellness programs
  • Upcoming 5,000-square-foot onsite medical center
  • Training programs
  • Complimentary shuttles
  • Career development initiatives
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