Turndown Attendant

Omni Hotels & Spas • Fort Lauderdale, FL

6d • Onsite

About The Position

This role is responsible for providing turndown services for guest rooms and performing additional duties as assigned to meet Omni standards. The attendant will respond to guest requests warmly, provide turndown services for assigned rooms, and offer additional amenities and housekeeping services for VIP guests. The position also involves performing the duties of a Room Attendant and Housekeeping Houseperson as needed, offering assistance and information to guests, removing room service trays, and assisting with public areas. Additionally, the role includes restocking supplies for other attendants, maintaining cleanliness of housekeeping and linen areas, and working with management on special projects.

Requirements

• Able to maintain a 4-diamond level of service.
• Able to work in a fast-paced environment.
• Must be able to communicate effectively (answer basic questions about services and amenities, give directions to guests).
• Ability to push and pull housekeeping supply cart.
• Maintain a professional business appearance, attitude, and performance.
• Must be able to work a variety of shifts, including weekends and holidays.
• Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Stand or walk for an extended period or for an entire work shift.
• Requires repetitive motion of arms and hands.

Responsibilities

• Provide turndown services for assigned guest rooms.
• Provide additional amenities and housekeeping services for VIP guests.
• Perform functions of a Room Attendant and Housekeeping Houseperson as needed.
• Greet guests warmly, by name when possible, and offer assistance and information.
• Remove room service trays from guest rooms and public spaces.
• Assist with public areas when needed.
• Restock caddies, linen, and refill chemical bottles for Guest Room Attendants.
• Keep all housekeeping and linen areas clean and tidy.
• Respond to all guest requests appropriately.
• Work with Management on special projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed