Tug Logistics Coordinator (Night Shift)

McAllister Towing•New York, NY

3h•$80,000•Onsite

About The Position

McAllister Towing of New York is seeking a full-time Tug Logistics Coordinator for the night shift. This role is crucial for handling communications between the home office, management, shipping agents, ships, pilots, and boat crews, ensuring all parties are informed of shipping activity. The coordinator works with management and personnel to ensure proper coordination of operations. The position requires excellent customer service skills, attention to detail, and the ability to work a flexible schedule including nights, weekends, and holidays. Hours will vary.

Requirements

Must have a valid MMC and TWIC card.
Must have organization, problem solving and scheduling skills.
Superior customer service and communication skills
Excellent analytical skills and have the ability to formulate and communicate directions.
Must be proficient in Microsoft Excel, Word and Outlook with the ability to learn new software programs quickly.
Must have the ability to operate radios on correct frequencies.
Must have a good, clear voice and be fluent and articulate in English.

Nice To Haves

Radio operator’s license preferred.
Have thorough working knowledge of the local waterways, channels, and associated terminals, piers, tides and currents.
Maritime Industry Experience

Responsibilities

Operates electronic communication systems and equipment including two-way radios, telephone systems, fax machines, various computers and software programs, and cellular telephones.
Communicates and interfaces with management, shipping agents, and reporting agencies to gather information and schedules for shipping activity.
Works with Personnel Department to coordinate crew activities.
Maintains communications with agents, ships, pilots, terminals and all boat crews necessary to complete ship movements, barge loading and discharging.
Ensures pilots are informed about their ships and schedules.
Organizes and dispatches proper tugs and pilots needed for each job.
Evaluates available equipment and crews in light of job requirements and assigns tugs and crews accordingly.
Acts as company representative and receives and processes communications and orders from the U.S. Coast Guard relating to holds, boarding activity, vessel searches, oil spills and accidents.
Oversees services performed by tug/barge crews and takes appropriate measures to ensure that the work was performed in an efficient and professional manner.
Updates and monitors database system with shipping and pilot activity.
Organizes and documents activities by completing forms, reports, logs, and records.
Completes all materials used for billing purposes and sales information.
Keeps systems and equipment functioning properly by following operations instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
Projects a positive image to peers and subordinates; to the customers we serve; to the industry in which we participate; and the community in which we live by producing a cost-efficient, quality service in a safe environment.
Other duties as assigned.