NRRE Trust Relationship Specialist

Regions • Fort Worth, TX

11d • Onsite

About The Position

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
At Regions, the Trust Relationship Specialist provides general and clerical administrative support to an individual in the trust department and/or the trust department as a group, relieving them of clerical, administrative and business detail.
The specialist will support Property Managers in the Natural Resources and Real Estate (NRRE) line of business, which includes Timber, Oil & Gas, and Real Estate assets.
Strict attention to detail is required due to the volume of transactions, multi‑system accuracy requirements, and NRRE’s regulatory and audit expectations. Administrative duties include managing incoming calls, correspondence, and maintaining audit‑ready documentation according to NRRE retention standards. This position provides support to Property Managers located in Birmingham, AL, and other Regions offices.

Requirements

• High School Diploma or GED
• Accurate typing, spelling and grammar skills
• Proficient in computer software systems to include word processing, databases and spreadsheets
• Good written and oral communication skills
• Good organizational and customer service skills
• Good analytical and problem-solving skills, including attention to detail

Nice To Haves

• Bachelor's degree in a business related field
• One (1) year of Trust or closely related experience

Responsibilities

• Responds to routine customer and internal account inquiries, performing necessary research and following up in a timely manner
• Communicates with clients and internal partners regarding account openings, closings, asset transfers, and fees
• Creates and maintains proper account documentation and files account related material according to the prescribed system in a timely manner
• Processes basic Trust transactions in a timely manner
• May perform basic cash and asset distributions from account closings
• Performs standard account monitoring and notifies leadership when overdrafts or large balances are discovered
• Adheres to all internal and external regulatory requirements, standards, guidelines, policies and procedures
• May create and organize PowerPoint presentations and Excel spreadsheets
• May attend client meetings with Trust Officers
• Setting up complex property assets
• Processing and reconciling revenue across multiple NRRE systems
• Paying expenses and managing specialized insurance and property tax cycles
• Performing detailed research to resolve account‑level discrepancies
• May coordinate division orders, lease documentation, environmental reports, annual reviews, inspections, appraisals, and other internal controls.
• Managing incoming calls, correspondence, and maintaining audit‑ready documentation according to NRRE retention standards.

Benefits

• Eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED