Trust Operations Specialist - Distributions Specialist

Columbia Bank•Denver, CO

1d•Onsite

About The Position

A Trust Operations Specialist is responsible for the accounting functions undertaken by the Trust department in its administration of trusts, agency accounts, estates, conservatorships, and IRAs. This role involves accurately posting all transactions on the trust accounting system without direction, ensuring all transactions are processed accurately and according to client instructions. The specialist will also be responsible for archiving and noting all documentation related to cash transactions. Proactive communication with clients via phone is essential to advise them of their request status and to quickly remediate any issues or concerns. The role requires adherence to all procedures related to client contact. Under the guidance of senior team members, the specialist will assist in cashiering activities for institutional client conversions and deconversions, and develop an understanding of complex distribution activities such as Roth conversions, alternative asset re-registrations, plan distributions, and other complex processing activities. The position also requires demonstrating compliance with all bank regulations, staying up-to-date on regulation changes, and following all Bank policies and procedures, including completing required annual or job-specific training. A working knowledge of Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other applicable regulations is necessary. The role may involve coaching, mentoring, or training others as a subject matter expert. The specialist will actively learn, demonstrate, and foster the Columbia corporate culture in all actions and words, taking personal initiative and serving as a positive example. Embracing the vision to become the “Business Bank of Choice” is also expected. Other duties may be assigned.

Requirements

High School Diploma or equivalent certificate required.
Must be highly organized with the ability to handle multiple tasks at one time.
Excellent organizational, time management, problem prevention and problem-solving skills.
Excellent communication skills.
Ability to thrive in a team-oriented environment.
Must be flexible and willing to work in a fast-paced dynamic environment.
Must exhibit appropriate and professional judgement which is in line with Pacific Premier Bank culture and success attributes.
Strong understanding of a PC, Windows environment.
Developing professional expertise, applies company policies and procedures to resolve a variety of issues.

Nice To Haves

1 year — One year of related experience (Pref)
Prior financial services experience in a transaction processing environment. (Pref)

Responsibilities

Post all transactions on the trust accounting system accurately and without direction.
Ensure all transactions are processed accurately and according to client instructions.
Ensure all documentation related to the cash transaction is appropriately archived and noted.
Proactively communicate with clients via phone to advise them of the status of their request.
Quickly remediate any issues or concerns arising from the client contact.
Ensure all procedures related to client contact are adhered to.
Under the guidance of senior team members, assist in cashiering activities related to institutional client conversions and deconversions.
Under the guidance of senior team members, develop an understanding of complex distribution activities (roth conversions, alternative asset re-registrations, plan distributions, and other complex processing activities).
Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training.
Keeps up to date on regulation changes.
Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
Takes personal initiative and is a positive example for others to emulate.
Embraces our vision to become “Business Bank of Choice”.
May perform other duties as assigned.

Benefits

Comprehensive healthcare coverage (medical, dental, and vision plans)
401(k)-retirement savings plan with employer match for qualifying associate contributions
Employee assistance program
Life insurance
Disability insurance
Tuition assistance
Mental health resources
Identity theft protection
Legal support
Auto and home insurance
Pet insurance
Access to an online discount marketplace
Paid vacation
Sick days
Volunteer days
Holidays