Trust Operations Manager

Central Pacific Bank • Honolulu, HI

5h

About The Position

Manage Trust operations and staff. Satisfy regulatory, Bank and customer requirements. Assist with the development, implementation and oversight of Division and Bank initiatives that advance sound business practices and enhance customer satisfaction.

Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.

Requirements

• Bachelor’s Degree from an accredited 4-year university in Business Administration or a related field required.
• 6+ years of experience in Trust operations required.
• 5+ years of Supervisory experience or 3+ years of management experience required.

Responsibilities

• Supervise operations staff; oversees trust accounting system, data integrity, hardware, vendor management; business continuity; and coordination of internal and external processing.
• Compliance with external and internal regulatory and Bank operational requirements. Oversee timely and accurate reporting to customers, regulators and Bank.
• Develop, implement, maintain, and oversee adherence to Division/operations policies, procedures, business practices, and performance standards. Identify opportunities to improve existing processes to gain efficiencies.
• Improve personal and professional status through education; must keep abreast of industry developments, external and internal regulatory requirements, bank policies, procedures, and products/services.
• Assist with the administration of Trust Committees including the preparation of meeting agendas, materials, and minutes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees