Trust Operations Specialist

Hancock Whitney Bank•New Orleans, LA

About The Position

Hancock Whitney is willing to train a candidate that may already possess reconciliation skills or formal education that points to reconciliation knowledge. The incumbent processes and reconciles complex transactions for assigned system applications and performs the necessary administrative functions to support the department. Serves as a direct contact to support complex research items and provides workflow guidance. Participates as a member of project teams.

Requirements

High School Diploma, GED or equivalent amount of training and experience
3 – 5 years of Trust, securities, or bank operations experience strongly preferred
Strong knowledge of banking principles
Ability to reconcile and balance transaction activities of a complex nature
Good knowledge of accounting practices
Knowledge of Trust and securities processing activity
Proficient in Microsoft Office Software (Word, Access, Excel)
Strong organizational and time management skills
Strong written and interpersonal communication skills
Strong analytical skills
Ability to work well in a team environment with little direct supervision
Ability to process work accurately, recognize and research potential problems arising in daily duties
Ability to train other staff
Ability to work under stress and meet deadlines
Ability to operate related equipment to perform the essential job functions
Ability to read and interpret a document if required to perform the essential job functions
Ability to travel if required to perform the essential job functions
Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions

Nice To Haves

Degree in Business, Finance, or Accounting preferred or equivalent amount of work experience
American Bankers Association courses or other education in banking preferred

Responsibilities

Data entry on the Trust Accounting System for cash processing to support disbursement and receipt transactions for checks, wires, ACH, transfers, tax withholding, and general ledger posting
Printing and mailing of Trust checks
Reconciliations of transactions entered into various Trust processing applications to support wires, ACH, deposit accounts, and general ledger processing
Settling cash management transactions and securities transactions and placing resulting trades with fund companies and custodians based on Trust account cash transactions
Reconciliation of cash management and securities transactions, positions, and income
Review of paperwork to insure completeness, accuracy, and proper authorizations
Responds to both internal and external customer inquiries
Sorts and distributes incoming mail and send out outgoing mail
Brings daily entries to branch teller
Processes asset income received on trust assets and researches income exceptions
Prepares exception reports for management to track outstanding items to support audit controls
Provides assistance to staff members on issues of a complexity and resolves most on own
Provides assistance to staff members for workflow guidance
Participates on department project implementations as assigned
May involve performing duties with respect to the bank’s Registered Transfer Agent, and be subject to all the regulations and requirements applicable thereto
Serves as a trainer and guide for new hires and less experienced staff