Trust Operations Associate

Greenfield Savings•Greenfield, MA

14h•$19 - $26

About The Position

Process a variety of transactions pertaining to trust customers’ accounts. Maintain and keep information up to date on trust processing system. Provide support to Operations, Trust Investment Officers, and Trust Administrative Officers as needed.

Requirements

High school diploma
Strong written and verbal communication skills
Excellent time management skills and ability to prioritize work
Proficient in MS Word, Excel, and Outlook

Responsibilities

Verify and process to the trust system through various websites and reports on a daily, weekly, monthly, quarterly or annual basis including but not limited to:
Purchases and sales initiated by the Investment Officers
Dividends and interest on stocks, bonds, mutual funds, certificate of deposits and money markets
Maturities, calls, splits, mergers, etc.
Cost basis adjustments
Free receipts and free deliveries of assets
Trust customers contributions
Process trust customers distributions via check, online bill pay or ACH
Verify trust customers daily cash balances to ensure minimal overdrafts are incurred, notify Investment Officers and Administrative Officers of account overdrafts in a timely and accurate manner
Process money market daily to cover trust customers distributions, purchases and fees
Meet daily processing time lines including totals to accounting
Reconcile end of day processing to system reports and reconcile previous day’s work
Maintain and keep up to date ticklers, pending disbursements, online bill pay, recurring items, income maps and trust masters on trust system
Set up and process funeral trust accounts, contributions and distributions
Set up and maintain securities on trust system; bonds, stocks, mutual funds, etc.
Respond and process corporate actions through Fifth Third Bank
Provide support and process tax payments and fees
File all correspondence, memos, bills, etc. in corresponding trust customer files
Be up to date and knowledgeable with all computer trust processes and enhancements to ensure processing is completed efficiently
Provide back up as needed
Perform other similar duties as required by responsibility or requested by department head