About The Position

The Trust Officer administers trust and investment agency accounts and identifies and develops new business opportunities. The role manages ongoing account administration, monitors account activity and holdings, communicates with grantors, beneficiaries, co-trustees, and principals, and helps address client needs and discretionary distribution requests. The Trust Officer also develops professional relationships with bank officers and legal and accounting professionals, maintains knowledge of trust and investment laws and regulations, and supports the bank’s professional image. This role has no supervisory responsibilities.

Requirements

  • Bachelor’s degree (B.B.A.) in Accounting or Finance, a law degree, or equivalent on-the-job training and experience in a relevant field.
  • Three to five years of trust or related experience.
  • Knowledge of Windows XP and other Office programs, including Microsoft Excel and Word.
  • Superior written and verbal communication skills.
  • Strong logic, reasoning, and analytical skills.
  • Advanced organizational and interpersonal skills.
  • High attention to detail and accuracy.
  • Ability to maintain complete confidentiality and uphold the highest ethical standards.

Responsibilities

  • Administer trust and investment agency accounts appropriately and efficiently.
  • Communicate regularly with grantors, beneficiaries, co-trustees, and principals to build positive relationships and explain administrative procedures.
  • Review account balance sheets and consult regularly with the trust investment officer to monitor account holdings.
  • Review daily account activity for accuracy and monitor cash balances to provide for liquidity needs.
  • Attend Trust Committee meetings.
  • Prospect for and develop new business with existing and new clients.
  • Build and maintain professional relationships with bank officers and legal and accounting professionals.
  • Protect and project the bank’s professional image.
  • Maintain current knowledge of trust and investment laws and regulations.
  • Keep management informed of activities, opportunities, and problems.
  • Respond to client issues, anticipate client needs, and prepare for and participate in client meetings.
  • Respond to beneficiary requests for discretionary distributions.
  • Prepare memoranda supporting recommendations on how the Bank should exercise its discretionary powers as trustee.
  • Confer with any co-trustee to obtain approval.
  • Proactively manage the account base under trust department policies and procedures to identify risks and minimize or avoid service and operational issues.
  • Maintain complete and accurate records and assume related duties as required and assigned.
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