Trust Officer I

Arden Trust•Wilmington, DE

About The Position

Oversees account administration ensuring client satisfaction of both trust beneficiaries and referring financial advisors in support of Trust business objectives. This role requires a solid knowledge of the field and good leadership skills.

Requirements

Bachelor’s degree in business administration or other related discipline or the equivalent combination of education, training, or work experience.
0 – 3 year’s Trust Officer experience
A good-working knowledge of all types of Fiduciary relationships.
Strong interpersonal and effective communication skills.
Strong organizational skills and aptitude for detail.
Teamwork and leadership orientation.
Ability to easily adapt to changing work environment.

Nice To Haves

CTFA (Certified Trust Financial Advisor) designation a plus.

Responsibilities

Establishes operational objectives and work plans, and delegates assignments to other professionals who provide services to clients managed by the incumbent.
Involved in developing, modifying, and executing policies that affect immediate client operations and may have a minor impact to the organizational unit or division.
Works on issues where analysis of situations or data requires a general knowledge of organizational objectives of the enterprise and/or the client’s business.
Implements strategic policies when selecting methods, techniques and evaluation criteria to obtain results.
Establishes and assures adherence to budgets, schedules, work plans and performance requirements.
Actively participates in preliminary discovery of new business opportunities; performs administrative reviews; interacts with Financial Advisors; coordinates with business development and document review to evaluate and determine appropriateness of the business.
Performs account administration functions according to internal policies and procedures to be efficient and compliant, i.e., account opening, account closing, monitoring investment objectives, overseeing charging and collecting of fees, annual account reviews, encroachment requests and tax preparation.
Responds in a timely manner to management, auditors, and bank examiners’ inquiries as requested; proactively accepts responsibility for solutions and resolutions to problems, reconciliations, and account reviews.
Communicates and works effectively with all professional partners and co-workers.
Masters all systems involved with Trust account administration to ensure the proper flow of opening, maintaining and monitoring the business.
Other related duties assigned as needed.